Canada Service Bench Lead

Imagine yourself

• Doing meaningful work that makes an everyday impacton the world around you.

• Growing your expertiseand expanding your skillset with every project.

• Joining a companywith a proven track record of success and an exciting future.

• Contributing to a brighter more sustainable future.

At Hach () a Veralto company we ensure water quality for people around the world and every team member plays a vital role in that mission. Our founding vision is to make water analysis betterfaster simpler greener and more informative. We accomplish this through teamwork customer partnerships passionate experts and reliable easy-to-use solutions.

As part of our team and the broader Veralto network youll be part of a unique work environment where purpose meets possibility: where youll make an immediate measurable impact on a global scale by enabling the worlds everyday water needs and where youll have opportunities to foster your professional development and fuel your career growth.

Motivated by the highest possible stakes in climate change and global health were working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: Why this role matters

The Canada Service Bench Lead is a senior technical and leadership role within our Bench Repair Center. Youll guide technicians support operational excellence and ensure every repair meets the high standards our customers rely on. Your leadership will directly influence customer satisfaction team performance and the reliability of essential water quality solutions.

This role reports to the Sr. Field Service Manager Canada and is based onsite in London Ontario.

This position follows a 4day workweek schedule offering better worklife balance while maintaining high operational performance.

What youll do

• Lead daily bench operations to consistently meet safety quality delivery and productivity goals.

• Set daily and weekly priorities assign tasks and balance workloads based on demand and technician skillsets.

• Provide handson leadership coaching and workflow coordination for junior technicians.

• Act as the representative for the Bench Manager when needed.

• Serve as the first point of escalation for technical workflow and customerimpacting issues.

• Ensure adherence to standard work documented procedures and compliance requirements.

• Support onboarding training and crosstraining to build a flexible capable team.

• Drive and participate in continuous improvement initiatives using established lean tools.

• Communicate priorities expectations and updates clearly across technicians and partners.

What you bring

• Technologist or technician diploma ideally instrumentation technician or equivalent.

• 3 years of experience in a technical repair manufacturing or service environment.

• 1 year of experience leading or supervising technicians or operators.

• Ability to travel to the US is a strong requirement.

• Experience with ServiceMax or Salesforce (report development data input analysis dashboards) is preferred.

• Background in parts and consumables inventory management.

• Lean manufacturing experience (Kaizen Kanban root cause analysis countermeasures daily management) is a strong plus.

The base salary range for this role is $36/43 CAD hour annually. Factors that will be considered for the salary offered to the successful candidate include internal equity years of direct job related and skill experience and relevant job market.

Hach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you join Veraltos vibrant global network of 17000 associates you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on and where youll have valuable opportunities to deepen your skillset pursue your ambitions and grow your career. Together were Safeguarding the Worlds Most Vital Resourcesand building rewarding careers along the way.

At Veralto we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.