Electrical Certifications Instructional Designer Westerville
Westerville, OH - USA
Job Summary
POSITION SUMMARY
The Electrical Certifications Instructional Designer is responsible for designing building and delivering technical learning and lab exercises as well as developing solutions that support Vertiv Systems Products and Solutions and Service Offerings from Electrical Reliability Services ( and High Voltage Maintenance ( This role contributes to the Americas Services Training team and technical services curriculum by creating curating and delivering learning assets in multiple formats. Additionally the role involves building learning and certification paths that align with other electrical certification programs such as NETA I II III and IV. The designer will partner with Vertivs Technical Training managers and Service teams to create relevant and impactful training that maps to certification paths driving adoption and business results.
RESPONSIBILITIES
- Design develop and deliver high-profile high-impact Services training programs delivered in multiple modes instructor-led and virtual workshops train-the-trainer self-paced online courses and videos and technical solution lab exercises.
- Collaborate with program managers instructors and subject matter experts to create high-quality performance support materials courses content and programs that align with the goals of the stakeholders.
- Create manage and deliver engaging training across multiple mediums while accommodating multiple learning styles.
- Integrate adult learning theory best practices into course development.
- Model exceptional customer service teamwork and professionalism in the development/maintenance process.
- Interact with the business and other team members in response to inquiries concerns and requests regarding distance education courses and issues.
- Understand and define target associate personas to design instruction that resonates with the audience.
- Produce courses on time and in alignment with the overall learning strategy.
- Design and implement Kirkpatrick evaluations.
- Ensure that our vision and mission are reflected in all aspects of the learner experience.
QUALIFICATIONS
- Bachelors degree in Electrical Engineering preferred. Adult Learning Instructional Design or other related degree with experience in the electrical industry considered.
- 2 years proven project management skills including planning work prioritizing and managing details keeping multiple tasks/projects on track using time well and delivering results with tight deadlines.
- Excellent verbal written interpersonal communication abilities include collaborating with subject matter experts global stakeholders and managers to transfer knowledge.
- Experienced facilitator and coach with skills in virtual and online delivery methods including media and video.
- Excellent oral and written communication skills paired with sound business judgment.
- Experience using training development tools such as Articulate Rise Opus UPK WalkMe Adobe Storyboard Venngage Vyond
- Experience using Docebo or other industry leading Learning Management Systems
- Demonstrated ability to thrive in a fast-paced ambiguous deadline-oriented global work environment.
- Sound understanding of adult learning theory and models (ADDIE).
- Passion and interest in developing people.
- Candidate can thrive in demanding fast-paced large-scale IT implementation projects.
PHYSICAL & ENVIRONMENTAL DEMANDS
- No Special Physical Requirements
TIME TRAVEL REQUIRED
None
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
Required Experience:
IC
Key Skills
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more