HVAC Field Service Coordinator
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Job Location:
Fort Worth, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
From commercial office space and manufacturing to multi-site retail portfolios we manage and support over 1 billion square feet of facilities space for the nations leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
Job Summary
Field Service Coordinator HVAC is a process and HVAC subject matter expert in their assigned region. The duties include but are not limited to; customer service providing tactical direction establishing priorities assigning tasks coordinating projects and support to the Regional Manager as well as to the Teams.
Field Service Coordinator is responsible for ensuring the Team performs work safely provides quality workmanship is trained in technical skills and complies with reporting processes and functions. The Field Service Coordinator reports to the Regional Manager they will also complete other duties as assigned. They are expected to spend 65% of their time on billable work orders.
Essential Duties & Responsibilities
Skilled Work HVAC Complete thorough Preventative Maintenance Checks and Services on all standard package and split unit HVAC systems that are common among EFOs commercial customers. o Safe efficient and EPA compliant use of refrigerants in support of standard package and split unit HVAC systems that are common among EFOs commercial customers. o Safely diagnose and repair common mechanical electrical or system failure issues on standard boiler package and split unit HVAC systems that are common among EFOs commercial customers including but not limited to: belts pulleys compressors condensing units circuity boards contactors leaks safely cutting and brazing of copper components. Complete preventative maintenance and repairs per work order requirements. Self performs the following duties in compliance with company procedures regulatory requirements and safety standards. Required to take part in mandatory HVAC on call rotation as needed |
| Business Management Operations o Responsible for ensuring Technicians adhere to Regional Managers guidance and direction. o Coordinate with the Regional Manager to plan the execution of customer initiatives projects and preventive maintenance work orders. o Develop prepare and provide complete and accurate estimates for project work ensuring all costs (labor materials etc..) are detailed to ensure the estimate (quote) is appropriate and in line with the organizations financial goals. o Assist with project planning and execution coordinate with PMO account team and the Regional Manager as required. Work Order Managemento Oversee completion of emergency work orders provide recommendations on technician assignments to best respond.o Collaborate with the regions Project Analyst and follow up with the Team regarding work orders that are waiting materials or have been aging with no recent activity. Account Managemento Responsible for ensuring the success of accounts in the market proper attention from Teams and adherence to established procedures. |
Personnel Management Training o Responsible for the technical training proficiency of assigned Technicians. o Regularly conduct technicians visits ensure that they are following established safety procedures are adhering to the Safety Pledge and are following the Mandatory Safety Rules. o Work together with the Senior Technician to provide feedback to Regional Manager on assessment of technicians skill and ability through EMCORs performance evaluation system. Safety o Model behavior and ensure you are always working safely. Coach and train Team members in proper safety procedures. Communicate with the Regional Manager regarding observations trends and issues. o Support the Regional Manager and assist with Team members compliance with required safety training. o Participate in and be prepared to lead the weekly safety call as required. |
Qualifications
Education (HS Diploma Under/Graduate Degree etc.) | HS diploma or Degree/Certification or equivalent professional experience in Trades (HVAC Electrical Plumbing etc) preferred |
Business Experience (prior years work/related experience) | Minimum 8 years mechanical HVAC experience including electrical plumbing carpentry required; or equivalent combination of training education and experience. Any combination of education training and experience which demonstrates ability to perform the duties and responsibilities as described including related work experience in the HVAC industry |
Licenses/Certifications | Must possess applicable certifications licenses and valid drivers license in good standing. 608 EPA Certification. A2L Refrigerant Certification and training course preferred. HVAC License in assigned region is preferred. |
Language Skills | Ability to read and comprehend instructions including but not limited to safety policies and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations. |
Technical Qualifications & Skills | Experience in the installation maintenance troubleshooting and repair of building HVAC systems. Performs assigned day-to-day repairs emergency and preventive maintenance. Ability to use and operate handheld device and business systems. Comply with all applicable codes regulation governmental agency and Company directives related to building operations and work safety. Maintain adequate knowledge of and always comply with OSHA (Occupational Safety & Health Act) standards and Company Safety policies. |
Physical Demands
Regularly required to stand; walk; use hands finger to handle or feel; reach with hands and arms; stoop kneel crouch or crawl; and talk or hear. Frequently is required to climb or balance. Regularly lift and/or move up to 25 pounds frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus
Work Environment
Regularly exposed to moving mechanical parts and risk of electrical shock. Occasionally exposed to wet and/or humid conditions; high precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; and vibration. The noise level in the work environment is considered normal. Required to drive a company vehicle daily.
Equal Opportunity Employer
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Geographic Disclosure
#EFS
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
