Credit Operations Change Management Project Manager

You are a strategic thinker passionate about driving solutions in Credit Risk Middle Office. You have found the right team.

Job Summary

As an Associate in the Credit Risk Middle Office team you will be responsible for supporting the implementation of various process improvement and automation initiatives and Business Management along with Stakeholder Management.

Job Responsibilities:

1. Own the execution strategy of Operations process improvement and automation plan to modernize core platforms workflow and processes.
2. Support Operations Delivery and work with Program / Transformation teams to map business requirements including operational controls processes and customizations.
3. Review skills sets include review operations processes and identify opportunities to simplify and automation of process steps.
4. Manage to manage Operations analytics delivery focused on Business insights KPIs SLAs Service Delivery and control thresholds.
5. Leading ongoing projects identifying new opportunities and keep management informed on the regular progress of all initiatives.
6. Partner with respective BAU domain leads to execute growth and change plans.
7. Adopting the Agile framework conduct business analysis coordinate new process implementation process changes and conduct process analysis.
8. Driving process improvement / automation initiatives and efficiency opportunities with the Change Teams.
9. Be able to write test cases for platform testing. Implement test strategies in partnership with IT and Change teams.

Required qualifications capabilities and skills:

1. Minimum 8 years of experience in Operations within the Banking Industry is required and with exposure to Private Banking.
2. Knowledge / Experience in Credit Middle-Office or Trading Middle -Office (OTC Structured Products or Asset Servicing)
3. Must be highly disciplined a self-starter and can execute on assignments independently. Adaptability to learn new tasks and demonstrate a willingness to understand the details of a process.
4. Strong ability to document (or make changes) to standard operating procedures risk documentations and policy documents associated with Operations.
5. Excellent analytical and problem-solving skills with the ability to identify and resolve complex operational issues.
6. Strong interpersonal and communication skills with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset).
7. Strong understanding of the Operations ecosystem- controls reconciliation documentation and operational risk management.
8. Bachelors degree or equivalent
9. Candidatemustbe open to work in India evening / USA shifts.
10. Anticipate issues and escalate / clarify queries work with limited supervision receiving minimum instructions assignments.

Preferred qualifications capabilities and skills:

• Managed/Worked in an operational team with team handling Experience will be an added advantage.
• Familiarity with modern front-end technologies and Low Code / No Code technologies like - UI Path Signavio etc.
• Knowledge of Tableau and Alteryx CORE certification is a plus.
• Programming knowledge Python / SQL. Familiarity with ETL concepts or API Usage will be an added advantage
• Any kind or knowledge and experience on AI ML would be an added advantage.