Dental Hygiene Clinic Receptionist
South Bend, IN - USA
Job Summary
By joining Ivy Tech Community College you will be part of a dynamic and mission-driven team that supports both community healthcare and student education. Your work directly contributes to student success and public service through high-quality dental hygiene care.
Work Environment:
Located in an educational dental clinic environment serving community patients.
Involves interaction with students in training faculty instructors and members of the public.
May require occasional lifting or stocking of supplies.
Job Overview:
The Dental Hygiene Clinic at Ivy Tech Community College is seeking a reliable and organized Receptionist to support the operation of our student-led dental hygiene clinic. This role serves as the first point of contact for patients and plays a key role in maintaining efficient clinic operations.
The ideal candidate will be comfortable working in an educational environment collaborating with faculty students and community members while supporting compliance with infection prevention and public health standards.
Key Responsibilities:
Administrative & Front Desk Duties:
Welcome patients visitors and students in a courteous and professional manner.
Manage clinic appointment scheduling confirmations cancellations and waitlists using
electronic systems.
Maintain and update patient files in compliance with privacy regulations (e.g. PHIPAHIPAA).
Respond to inquiries in person by phone and via email providing information about clinicservices and policies.
Assist with check-in/check-out procedures patient forms and fee collection (followingprocedure for handling end-of-day reports and submission to bursar).
Clinic Operations Support:
Order and track dental and office supplies in coordination with the clinic coordinator andinstructional staff.
Organize stock and maintain supplies in designated storage and treatment areas.
Assist in daily upkeep of reception and common areas to ensure a clean safe andprofessional environment.
Compliance & Infection Prevention:
Monitor and document infection prevention protocols using GreenLight DentalCompliance Center.
Collaborate with faculty and students to ensure protocols are followed in line with publichealth guidelines and program standards.
Support clinic readiness for audits or inspections by maintaining accurate compliance
records.
Compensation: $19/hr
Educational Environment Collaboration:
Communicate effectively with dental hygiene students and faculty to support smooth clinicoperations.
Contribute to a supportive learning environment that emphasizes professionalism andpatient-centered care.
Qualifications:
Previous administrative experience in a healthcare dental or educational setting preferred.
Experience with clinic scheduling software and compliance tracking tools; GreenLightDental and Eaglesoft experience is a plus.
Strong interpersonal communication and organizational skills.
Proficiency in Microsoft Office Suite (Excel Word Teams) and general office technology(Outlook MyIvy Workday).
Ability to work collaboratively with students faculty and patients in a diverse inclusivesetting.
Familiarity with infection prevention protocols and public health guidelines.
Ivy Tech is committed to supporting the well-being growth and financial security of our part-time employees. These benefits include:
Health & Wellness
Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no cost confidential counseling sessions legal consultations financial planning consultations and other resources
Financial & Retirement Benefits
All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
Educational Benefits
Fee remission for employees spouses and legal dependents.
Required Experience:
Junior IC
Key Skills
About Company
Ivy Tech Community College offers Associate's Degrees and Certificates to students in more than 70 programs in over 75 communities across Indiana.