Veterinary Client Service Representative Contingentrelief

Meridian, ID - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

Description

WestVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients as well as your teammates.

We are looking for: Veterinary Client Service Representative - contingent/relief

Our Client Service Representatives havethe first interaction with our clients providing superior service toensure client interactions arefacilitatedsmoothlycompassionatelyand effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization services veterinary terminology medicalrecordsand financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must alwaysmaintaincompassionate yet professional composure.

What youll do:

Greet and check-in clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records charts reports and correspondence
Discuss payment options and process payments
Maintain a neat and clean lobby

Who you are:

Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intra-departmentally
General computer competency required including Microsoft Word and Excel
Previous experience in veterinary setting (preferred)

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.

Required Experience:

Unclear Seniority

DescriptionWestVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much ...