Hardware Service Asset & Configuration Management Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Note:
Core Responsibilities
Audit Processes
- Manage and execute help desk and stockroom audits across domestic and international sites.
- Hold sites accountable for timely audit completion and discrepancy resolution.
- Reconcile audit results and report findings and corrective
Monthly Lease Return Management
- Compile monthly lease return lists ensuring all eligible devices are included.
- Prepare return files for submission to vendor.
- Scan applicable devices into appropriate ServiceNow asset category.
- Use filters to validate device eligibility and ensure accurate returns.
- Release Apple products from the environment using ABM.
- Close out all required ServiceNow asset tasks prior to shipment.
Quarterly Stockroom Access Review
- Conduct quarterly reviews of stockroom access.
- Identify required access additions or removals.
- Partner with Vanguard Global Security to resolve any issues or exceptions.
- Process physical restricted security access removal requests in the designated system.
Warehouse Support
- Provide hands-on warehouse assistance when needed.
- Occasionally manage incoming deliveries and shipments.
- Ability to lift 35 pounds.
- Occasionally manage incoming deliveries or shipments.
- May be required to utilize pallet jacks to move equipment safely. Training provided.
- Complete Material Transport Requests and related tasks in warehouse associates
Asset Lifecycle Management
- Track assets throughout the procurement deployment refresh and disposal lifecycle.
- Maintain accurate asset records including lease dates location ownership and status.
- Manage asset intake and retirement procedures.
ServiceNow (SNOW) Subject Matter Expert
- Validate ServiceNow changes across all regions through multilayer testing.
- Support Torpedo/Harpoon processes and related workflows.
- Create reports and update dashboards
- Minimum of one year related work experience.
- Undergraduate degree preferred in a related field or the equivalent combination of training and experience.
- Foundational experience using Power BI including building basic reports dashboards or visualizations.
- Interest in or exposure to data analytics including interpreting datasets identifying simple trends or supporting datadriven decisionmaking strict adherence to processes.
- Ability to learn and apply reporting or analytical tools in support of operational and auditrelated workflow.
- Willingness to learn how to write process and procedures.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard we dont just have a missionwere on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
IC
About Company
Search the latest roles and opportunities at Vanguard. Apply today to join our industry-leading crew.
