Product Delivery Director Stability & Resiliency
Bournemouth - UK
Job Summary
Join us to shape the future of payments technology by leading innovation in testing and integration. You will drive impactful change leveraging advanced AI and automation to deliver high-quality solutions. At JPMorgan Chase youll collaborate with talented teams foster a culture of trust and help us set new standards in business assurance. Your leadership will empower growth resilience and continuous improvement. Be part of a team where your vision and expertise make a real difference.
As a Product Delivery Director Stability and Resiliency in Payments Technology you will lead global teams focused on delivering high-quality business and client assurance testing for payments products platforms and services. You will set the vision for adopting advanced AI data-driven validation and automation to accelerate change and minimize risk. You will ensure robust governance and control for technology change demonstrate value through measurable outcomes and build trust through transparent communication. You will also coordinate the Regional Stability & Resiliency Forum for EMEA Payments fostering collaboration and business resiliency.
Job Responsibilities:
- Set strategic vision to build change confidence reduce lead time and enhance AI and data-driven solutions in change delivery
- Lead delivery of business assurance and client testing for complex payments products including Liquidity and Account Solutions
- Partner with CTO organizations to ensure platform assurance and build change confidence
- Transform change testing practices by advancing AI and data solutions to support business growth and regulatory commitments
- Ensure security risk management and compliance for all technology changes
- Proactively assess risks escalate issues and deliver solutions
- Foster a culture of trust transparency and partnership across teams and functions
- Provide stakeholders with regular updates on business outcomes metrics and KPIs
- Align testing strategies with production behaviors to improve change confidence and stability
- Lead and manage a diverse global technology organization focused on high-quality testing and assurance
- Coordinate and chair the Regional Technology Stability & Resiliency Forum for EMEA Payments
Required Qualifications Capabilities and Skills:
- Bachelors degree in Computer Science Engineering Business or related field; Masters degree
- Experience in payments technology with a proven track record in leading technology delivery and managing complex diverse teams. Understanding of the payments domain Liquidity and Account Solutions in payments.
- Familiarity with regulatory and industry requirements in payments technology
- High emotional intelligence and stable leadership style promoting a culture of continuous learning and innovation
- Ability to drive employee engagement and resilience through change
- Proficiency in product delivery change management and organizational development with knowledge of global payments products and regulatory requirements
- Advanced knowledge of AI data and development/testing methodologies
- Strong stakeholder management and ability to build trust across business and technology
- Outstanding communication presentation and interpersonal skills to engage executive leadership and foster collaboration
- Strong analytical and problem-solving skills focused on quantifying outcomes and value creation
- Ability to manage multiple priorities resolve issues quickly and drive continuous improvement
Preferred Qualifications Capabilities and Skills:
- Demonstrated success in leading organizational health and employee engagement initiatives
- Experience fostering a culture of innovation and continuous improvement
- Knowledge of regional stability and resiliency practices in payments
- Ability to influence and drive strategic initiatives across global teams
Required Experience:
Director
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more