INSenior Associate Strategic Operations & TechnologyCitiesRDSGurgaon

Job Description & Summary:A career within Advisory PwC offers a unique opportunity to drive largescale transformation programs across Government and Private Sector clients. This role is designed for candidates who specialize in Target Operating Models Concept of Operations and technologyled modernization in the domains of public safety surveillance and command centers.

A successful candidate will be expected to work proactively with multiple clients (international engagements) lead strategic problem-solving and take ownership of endtoend consulting deliverables.

Responsibilities:

• Lead/assist the design and delivery of Target Operating Models (TOM)ConOps functional workflows and governance structures for multi-agency command and control environments.

• Drive strategy and advisory projects for surveillance modernization emergency response ICCC/IC3 Safe City initiatives and digital transformation programs.

• Develop technology strategy documents including technology blueprint architecture integration frameworks use cases user personas SOPs and KPIs/SLAs.

• Evaluate adoption of nextgen technologies such as AIbased video analytics cloud-native command centers digital twins IoT mobility platforms and data fusion architectures.

• Work with cross-functional teams (law enforcement traffic police disaster management urban development and IT departments) to align operating model recommendations.

• Support business development efforts through solutioning proposal writing creating thoughtleadership assets andparticipatingin client workshops.

• Provide expert advisory on the evolution of public safety ecosystems including interoperability integration patterns and performance management frameworks.

Mandatory skill sets:

• Strong understanding of Operating Model design including organizational structures service delivery models governance frameworks SOPs RACI KPIs/SLAs.

• Indepth knowledge of surveillance & safety technologies (AI Video Analytics Command Center Platforms Integrated Communication Systems Edge/Cloud architectures IoT GIS).

• Experience with command center programs for smart cities Safe City Emergency Response Systems Digital 112/ Dial 100 modernization.

• Understanding ofintegration technologies data pipelines API frameworks middleware and interoperability models.

• Handson experience preparingConOps TOM technology roadmaps process frameworks and client-ready consulting documentation.

• Proficiencyin MS Excel PowerPoint Project Management tools and ability to handle complex datasets and dashboards.

Preferred skill sets:

• Prior experience in consulting for government (National & International) or digital transformation engagements.

• Exposure to innovation-led technologies (AI/ML analytics predictive policing tools command center automation digital twins cloud-native C4isystems).

• Ability to work with senior stakeholders lead workshops and manage multi-agency alignment within complex transformation programs.

• Strong analytical problemsolving and communication skills; ability to simplify complex technical topics.

Years of experience:

Senior Associate:6Years

Associate: 3 Years

Education qualification:

• Mandatory:B.E. / . / . in IT / CS / ECE

• Preferred:MBA