Client Operations Manager
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
About WPP
WPP is the trusted growth partner for the worlds leading brands. We unitecutting-edge media intelligence and data solutions world-class creativity next-generation production transformative enterprise solutions and expert strategic counselin a single company powered by exceptional talent and our agentic marketing platform WPP Opento help our clients navigate change capture opportunity and deliver transformational growth. For more information visit.
Do you want to work for leading brands in a dynamic media agency
Then this is your opportunity!
At EssenceMediacom we are looking for a Client Operations Manager who is eager to create Breakthroughs together with us for our clients including adidas Airbnb Milcobel Perfetti Van Melle Polestar Proximus Roularta The Coca-Cola Company and more.
As a Client Operations Manager you will be part of our Client Leadership discipline and work within our Client Squads. These teams are responsible for managing client relationships and delivering all services we provide to our clients.
- Within your role you will be responsible for project management and campaign management for selected clients.
- Project Management
- Together with the Client Squad ensure we deliver top-quality work to our clients
- Help define the Squads agenda and priorities
- Take responsibility for ensuring timely delivery of all projects requiring strong planning organizational and communication skills
- Campaign Management
- Ensure we receive timely and clear briefings from the client
- Deliver plans together with the Client Squad and media experts within the agreed deadlines (with the support of our project management tool Wrike)
- Provide our experts with the necessary information received from the Strategist and Communication Planner to develop detailed media plans (TV/Radio/Out-of-Home/Digital/Print)
- Follow up on client approvals of our plans
- Coordinate the delivery of media materials with creative agencies (e.g. TV spots radio spots social media posts posters etc.)
- Guide campaign reporting during and after campaigns
Who Are We Looking For
We are looking for a motivated Dutch-speaking junior profile or someone with initial experience who has:
- A proactive mindset
- Excellent communication skills
- Strong administrative and organizational abilities
Our office is located at the WPP Campus next to Brussels North Station making it easily accessible by public transport.
Ready to grow your career and create real Breakthroughs Apply now!
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Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
GroupM is the world’s leading media investment company. We make advertising work better for people.
