Operations Coordinator

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profile Job Location:

San Antonio, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Operations Coordinator Physician Practice

The Operations Coordinator plays a key role in supporting the daily operations of the outpatient physician practice. This position ensures clinic workflows run efficiently supports providers and staff and helps maintain a smooth patientâcentered experience. The role bridges frontâoffice clinical support teams and administrative functions to ensure the practice meets operational financial and service goals.

Key Responsibilities

Clinic Operations & Daily Workflow

  • Supports the dayâtoâday functioning of the clinic helping monitor patient flow room utilization schedule execution and provider support needs.
  • Identifies workflow barriers (ie bottlenecks late starts delays) and escalates or resolves issues to maintain efficient operations.

CrossâTeam Coordination

  • Acts as a liaison between front desk medical assistants imaging referrals/authorizations schedulers and leadership to ensure alignment and smooth handoffs between departments.
  • Helps communicate daily updates schedule changes staffing adjustments and operational priorities.

Staff Support & Scheduling

  • Assists with coordinating MA assignments front desk coverage and sameâday staffing adjustments.
  • Helps address unexpected absences or volume surges by reallocating staffing or resources to maintain clinic flow.

Supply Equipment & Operational Readiness

  • Monitors daily clinic readiness including room setup equipment function supply levels and stocking needs.
  • Coordinates with supply chain imaging or support teams to address equipment or resource issues quickly.

Operational ProblemâSolving

  • Responds to realâtime issues impacting operations including delayed rooms patient flow disruptions provider support needs or workflow inefficiencies.
  • Documents recurring issues and collaborates with leadership on solutions and process improvements.

Team Collaboration & Support

  • Works closely with clinic leadership to support daily huddles communication updates and operational initiatives.
  • Assists with onboarding new staff by helping integrate them into workflows and operational processes.

Process Improvement

  • Identifies opportunities to improve efficiency patient throughput and overall clinic workflow.
  • Supports pilots small projects and workflow adjustments designed to improve productivity and patient experience.

Requirements

  • High School Diploma
  • Bachelors Degree in business or a healthcare related field preferred.
  • 3 years of experience in healthcare operations clinic administration scheduling or a related area.
  • Working knowledge of electronic medical record (EMR) systems and operational software.
  • Proficiency with Microsoft Excel and strong dataâgathering/analytical skills.
  • Strong organizational communication and problemâsolving abilities with a focus on supporting teams and improving daily operations.

Preferred Qualifications

  • Experience working in an orthopedic spine neurosurgery or pain management practice including familiarity with common clinic workflows procedure types terminology and diagnostic pathways.
  • Understanding of imaging operations (Xâray MRI workflow coordination patient preparation and room readiness).
  • Knowledge of preâauthorization requirements specific to orthopedics and pain management (ie injections MRIs advanced imaging DME surgical requests).
  • Experience supporting high-volume specialty providers especially in environments with rapid patient turnover multiple procedure types or complex scheduling templates.

Required Experience:

IC

Operations Coordinator Physician PracticeThe Operations Coordinator plays a key role in supporting the daily operations of the outpatient physician practice. This position ensures clinic workflows run efficiently supports providers and staff and helps maintain a smooth patientâcentered experience. ...
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Key Skills

  • Six Sigma
  • Lean
  • Management Experience
  • Process Improvement
  • Microsoft Outlook
  • Analysis Skills
  • Warehouse Management System
  • Operations Management
  • Kaizen
  • Leadership Experience
  • Supervising Experience
  • Retail Management

About Company

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Surgery Partners, a leading operator of surgical facilities and ancillary services, provides healthcare experiences between providers and patients.

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