Concierge Lounge Attendant

St. Louis, MO - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Job Overview:

Full-Time Position/AM and PM shifts

The Concierge Lounge Attendant at a full-service Renaissance hotel in St. Louis is responsible for delivering elevated personalized service to guests with lounge access ensuring a refined and welcoming experience that reflects the Renaissance brand standard. This role supports the hotels commitment to lifestyle hospitality by creating a warm engaging atmosphere while maintaining the highest standards of presentation cleanliness and guest satisfaction.

Guest Experience & Service

Greet guests warmly.
Provide attentive food and beverage service during breakfast evening hors doeuvres and other service periods.
Anticipate guest needs and respond promptly to requests.
Offer knowledgeable recommendations about hotel amenities and local attractions in St. Louis.
Address guest concerns professionally and escalate issues when appropriate.

Food & Beverage Presentation

Set up replenish and break down food and beverage stations according to brand and health standards.
Monitor product freshness quality and presentation throughout service.
Maintain cleanliness of buffet areas seating and service stations.

Operational Excellence

Follow food safety and sanitation guidelines.
Track inventory and communicate restocking needs.
Coordinate with culinary front desk and housekeeping teams to ensure seamless service.
Maintain a polished professional appearance in alignment with Renaissance brand standards.
Greet all guests in a warm and enthusiastic manner
Ensure guests are satisfied & fulfill any additional requests
Ensure Food & Beverages are sufficiently stocked at all times
Answer questions regarding the food the hotel & local area

Requirements

Ideal Skills & Qualifications

Strong hospitality mindset with a passion for guest engagement.
Excellent communication and interpersonal skills.
Ability to multitask in a fast-paced high-visibility environment.
Attention to detail in cleanliness presentation and service timing.
Knowledge of local St. Louis attractions dining and entertainment.
Flexible availability including early mornings evenings weekends and holidays.

Pushing bending stooping upward reaching manual dexterity.

Minimum lifting of 50 pounds.

Minimum pulling of 50 pounds.

Other duties may be assigned.

Extended periods of standing and guest interaction

High school education preferred. Relevant training and experience required.

Ability to timely obtain any required licenses or certificates.

Job Overview:Full-Time Position/AM and PM shiftsThe Concierge Lounge Attendant at a full-service Renaissance hotel in St. Louis is responsible for delivering elevated personalized service to guests with lounge access ensuring a refined and welcoming experience that reflects the Renaissance brand sta...