IT Procurement Services Analyst (HWSF)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
The IT Procurement Services Analyst will be responsible for coordinating procurement requests such as a new purchase spare re-assignment renewal of contract or extension of maintenance agreement. The Analyst will also be responsible for invoicing activities in some regions.
This role will involve liaising with all business personnel and other groups with Global Procurement 3rd party vendors internal IT support Finance Accounting A/P and executive procurement approvers to ensure proper management and control of administration and processing are adhered to within a streamlined and centralized framework.
Additionally this role will be responsible for identifying opportunities to improve processes even further to continue to meet and align with team and company objectives.
Job Background/Context:
The IT Procurement Services team is a global cross business function for Conduent spanning across all lines of business that strives to provide the best practice in IT procurement coordination and management.
Main Areas of Interaction:
- Global Procurement group
- Executive management approvers
- Lines of business subscribed to procurement services
- Finance
- Accounting
- A/P
- External and internal IT support teams
- Vendors
- Procurement and Finance Systems Teams
Key Responsibilities:
- Accountable for ensuring overall client satisfaction whilst meeting Conduents global audit compliance risk and control requirements.
Overall This Includes:
- End to end IT procurement process accountability including relationship management request management and escalations
- Work with other internal & external teams to effectively control procurement requests
- Move the procurement request through the process as quickly and effectively as possible
- Identify opportunities to improve the process through partnership with other teams
- Effectively follow up with clients in a timely professional manner. Manage relationship of clients throughout the procurement process
- Follow up with internal and external parties when activities go beyond their expected duration
- Manage selected Corporate Executive relationships and provide back-up for others
- Assist with balancing teamwork load
- Develop and maintain end to end process for tracking turnaround times of deliverables from team and other processing areas
Knowledge/Experience:
- Experience with client service and management of internal and client expectations
- The ideal candidate will have a strong procurement or finance background and/or desire to understand the process
- Experience of working within a strong regulatory/control environment
- Experience with SAP Ariba Procurement tool
Skills:
- Excellent leadership and teamwork skills
- Strong procurement knowledge
- Strong analytic ability attention to detail and strong problem-solving skills
- Ability to communicate (written/verbal) effectively at all organizational levels
- Excellent Interpersonal skills ability to build relationships quickly and to gain respect/influence with key clients/internal contacts
- Strong customer service skills
- Ability to plan and organize workload within tight deadlines meeting day-to-day objectives as well as longer term strategic goals
Competencies:
- Communication skills
- Planning & Organization ability to manage large workloads and balance multiple priorities
- Interpersonal & Relationship Building
- Customer Service Orientation
- Strong Initiative & Proactive
Qualifications:
- Degree level educated or equivalent with a good general academic background
- Related market qualifications a plus
- English proficiency
Required Experience:
IC
Key Skills
- Purchasing
- Procurement
- Vendor Management
- HR Sourcing
- Lean
- Pivot tables
- SAP
- Asset Management
- Supply Chain Experience
- Microsoft Excel
- Financial Management
- Contracts
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
