First Responder and Risk-Safety Supervisor Full Time (Harrah's Ak-Chin Casino)

The First Responder and Risk & Safety Supervisor is responsible for overseeing emergency medical response workplace safety and risk management operations for the property. This role provides direct supervision of security first responders and safety personnel while ensuring compliance with all federal state tribal and organizational regulations. The Supervisor serves as a lead first responder manages incident response and reporting and supports loss prevention and safety initiatives to protect guests employees and company

Emergency Response & First Responder Oversight

• Serve as a primary first responder to medical emergencies accidents and critical incidents.
• Provide immediate medical assistance including First Aid CPR and emergency medical care in accordance with training and certification.
• Supervise and coordinate first responder activities during emergency situations.
• Ensure readiness availability and proper use of emergency medical equipment and supplies.
• Coordinate emergency response efforts with Security Risk & Safety and external emergency agencies.

Risk & Safety Supervision

• Supervise Risk & Safety personnel and assigned safety programs.
• Implement and manage the organizations Risk Control and Safety Programs.
• Monitor workplace conditions to ensure a safe environment for guests and team members.
• Ensure compliance with all applicable federal state tribal and local regulations including OSHA/TOSHA and related safety standards.
• Participate in and lead safety committees and risk management initiatives.

Incident Management & Compliance

• Review investigate and document incidents injuries and claims in accordance with company policy and regulatory requirements.
• Monitor incident reports to identify trends safety risks and loss exposure.
• Partner with Risk & Safety personnel to manage guest and employee claims and recommend corrective actions.
• Ensure all required reports logs and documentation are completed accurately and timely.

Leadership & Team Management

• Recruit interview train coach and develop first responders and safety staff.
• Conduct performance evaluations and provide ongoing feedback coaching and corrective action.
• Prepare work schedules conduct shift briefings assign duties and ensure adequate staffing coverage.
• Promote accountability professionalism and high service standards among team members.
• Model company values service expectations and a strong safety culture.

• Models a passion for the Company mission vision and values as well as inspiring team members to do the same.

• Executes the Service Recovery model at a proficient level as well as ensuring all team members are empowered to efficiently utilize the tools of the service recovery model.

• Strong leadership supervisory and decisionmaking skills. Excellent written and verbal communication abilities.
• Ability to remain calm and effective in highstress and emergency situations.
• Strong organizational and analytical skills.
• Proficient in incident reporting and basic computer applications (Word Excel).
• High level of integrity professionalism and dependability.

ADDITIONAL JOB DUTIES:

• Direct the implementation of and administration of regulatory programs to include: HAZCOM Blood borne Pathogens and Lock Out/Tag Out training programs

• Manage Chairperson of property Safety Action Team

• Respond to and handle team member complaints (grievances) in a timely and efficient manner.
• Assist management during emergencies critical incidents or adverse situations.
• Analyze loss data and recommend strategies to reduce incidents and improve safety performance.
• Develop and deliver training programs related to emergency response safety and compliance.
• Support audits inspections and regulatory reviews.
• Perform other duties as assigned.
• High School Diploma or GED required.
• Current Emergency Medical Responder (EMR)or Emergency Medical Technician (EMT) certification required.
• Minimum of 35 years experience in emergency response safety security or a related field.
• Prior supervisory or leadership experience preferred.
• Experience in casino hospitality industrial or highrisk environments preferred.
• Technical proficiency on Word Excel and PowerPoint
• Strong leadership supervisory and decisionmaking skills.
• Excellent written and verbal communication abilities.
• Ability to remain calm and effective in highstress and emergency situations.
• Strong organizational and analytical skills.
• Proficient in incident reporting and basic computer applications (Word Excel).
• High level of integrity professionalism and dependability.

Maintain strict confidentiality in accordance with company policies.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED required.
• Current Emergency Medical Responder (EMR)or Emergency Medical Technician (EMT) certification required.
• Minimum of 35 years experience in emergency response safety security or a related field.
• Prior supervisory or leadership experience preferred.
• Experience in casino hospitality industrial or highrisk environments preferred.
• Technical proficiency on Word Excel and PowerPoint

PHYSICAL AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to meet physical requirements of CPR and emergency response duties.
• Ability to stand walk run bend lift push and carry equipment or injured persons (up to 25 lbs per hand).
• Ability to work in physically and mentally stressful environments.
• Ability to work flexible schedules including nights weekends holidays and extended shifts.

DISCLAIMER:
Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.