Billing Analyst (Accounts Receivable Specialist I) – German, French, Italian or Greek speaker

Kraków - Poland

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Powering the agentic revolution in travel. Sabre is an AI-native technology leader backed by one of the worlds largest travel data clouds. Built on an open modular cloud-native architecture Sabre serves as the backbone for both established leaders and bold new disruptors guiding them to the next age of travel retailing through intelligent connected and personalized experiences. With AI at its core and operating at unparalleled scale Sabre transforms insights into innovation empowering airlines hoteliers agencies and other partners to retail distribute and fulfill travel worldwide.

Location: Krakow - hybrid work (3 days per week in the office)

What does our Team do

As Agency Billing and Incentive Management Team (ABIM) we manage Sabres customer contracts with precision and care bringing business relationships to life.

Our team delivers world-class support by understanding our customers needs.

We are responsible for the management of contracts billing and incentive calculations for Travel Agencies in EMEA region. Additionally we generate analyze and deliver valuable information and support to stakeholders within and outside the company.

We differentiate by hiring developing and retaining highly skilled and motivated Sabre employees.

We assist travel agencies with the analysis recreation and resolution from simple to high complexity problems follow up on incoming Cases related to Contract billing and incentives.

Act as a liaison between different internal teams ensuring a prompt resolution is achieved while working in a high-speed multitasking environment. Showing a high sense of urgency for sensitive issues and ensuring the right level of communication is maintained with internal and external teams according to the appropriate defined KPI goals.

Duties/Responsibilities of the role:

Under general supervision provide contract administration and customer support to travel agencies worldwide.
Quality controls and contracts analysis
Billing invoicing payment process and reporting
Creation and setting up of new contracts and order placement.
Point of contact for internal and external customers
Product Information

We play a key part in building long-lasting relationships with Travel Agencies in EMEA region.

IT Doesnt always mean to code
Great place to work. Great place to grow!
For fresh graduates and those with years of experience.
For people interested in technology and for those with expertise in tourism.
We provide multi-skilled multilingual cross-functional support to our business partners.

Job Requirements

Professional fluency in written and spoken English
Professional fluency in written and spoken German French Italian or Greek
Polish Spanish and Arabic language also would be a plus
Ability to analyze and identify key problems and make decisions to solve issues
Basic Accounting skills or back office background
Computer software skills: MS Office.
Ability to extend knowledge in the area of new technologies SAP and excel advance skills will be valued.
Effective communication
Excellent interpersonal and teamwork skills
Ability to multitask and work under tight deadlines
Accuracy and attention to detail
Excellent follow up ability
Detail oriented
Adaptability to changes and flexibility

We are looking for candidates with a can do character focused on the quality and accuracy of data and information ability to work on a dynamic and changing environment following regional industry trends willing to contribute to build the best working environment with a positive and collaborative attitude. Always open to learn and share their knowledge.

Benefits:

Paid time off

Year-End-Break:enjoy additionalfully paid days offduring the last week of the year
Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.
Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

My Benefit platform/Multisport card:enjoy the benefit cafeteria system and use popular sport card
Tax deduction: take the opportunity to claim deductible costs reducing your income tax
Employee Capital Plans:profit from long-term saving scheme co-financed by Sabre and the State Treasury
Baby Bonus:benefit from one-time allowance on childbirth or adoption
Say Thanks program:collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package
Employee Assistance Program: find help in free confidential program with a certified counselor
Life insurance: sign up for free high coverage life insurance program

Career development

Certification and tuition reimbursement
Our Communities:join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group Innovation Lab Community Women in Technology SOLVE!T and many more)

And more

Car and bike parking
Fun & Relax zone in modern office: enjoy electronic tables to work foosball ping pong pool table swings massage chairs and terraces to admire a panoramic view of Kraków. We have parents rooms as well
No dress code
Innovation Lab: access Augmented Reality & Virtual Reality equipment Robot construction kit 3D printers and many more
Attractive Referral Bonus:earn $2500 USD for every hired referral

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process.

Sabre is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex gender identity sexual orientation disability status protected veteran status or any other characteristic protected by law.

#LI-Hybrid#LI-AK1

Required Experience:

Powering the agentic revolution in travel. Sabre is an AI-native technology leader backed by one of the worlds largest travel data clouds. Built on an open modular cloud-native architecture Sabre serves as the backbone for both established leaders and bold new disruptors guiding them to the next age...