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profile Job Location:

Troy, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Front Office Manager

Thank you for considering this position! Please note this rolerequires previous Hotel Front Office Supervisory or Management experience. If this isnt the right fit please visit our career site at to explore other openopportunities.

Asthe Front Office Manager you will oversee all front desk operations including security and shuttle services ensuring a smooth and welcoming experience for every guest. Youll lead train and support these teams while managing scheduling guest relations and daily reports. Your leadership will drive service excellence and operational efficiency in the front office.

Key Responsibilities

  • You will be the leader of our hotels front office team security and shuttle services ensuring exceptional guest experiences through efficient and seamless operations.
  • Your daily tasks will include managing front desk staff security and shuttle services driving guest excellence overseeing guest check-in and check-out processes and resolving guest issues.
  • You will report to the General Manager.
  • This role is primarily Tuesday - Saturday 2pm-11pm depending on business needs.
  • A career as a front office manager can lead to opportunities in various management roles within the hospitality industry such as director of rooms hotel operations manager or even a general management position.

Education & Experience

Previous Hotel Front Office Supervisor/Manager experience is requiredfor this role. Hilton experience is always a plus! Applicants should have:

  • A high school diploma a GED or one year of hotel experience
  • Previous hotel experience in a similar or related position
  • A combination of education and experience

What Youll Need to Succeed

  • Eligible to work in the United States
  • Ability to read write and communicate effectively in English
  • Ability to sit stand bend kneel and lift as requiredwith or without reasonable accommodations
  • Availability to work a flexible schedule including evenings weekends and holidays if needed. T
  • A warm professional demeanor that reflects HVMGs Culture of Excellence

Why Our Associates Love HVMG

  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical dental and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey This is the best management company Ive ever worked for. They walk the talk from the corporate office to the field.

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny and if our executives are any indication todays dishwasher can be tomorrows Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal state or local laws. This policy governs all aspects of employment including selection job assignment compensation promotion discipline termination and access to benefits and training.


Required Experience:

IC

Front Office ManagerThank you for considering this position! Please note this rolerequires previous Hotel Front Office Supervisory or Management experience. If this isnt the right fit please visit our career site at to explore other openopportunities. Asthe Front Office Manager you will oversee all...
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