Laboratory Assistant

Laboratory Operations & Reconciliation Assistant

Location: Metro Detroit MI
Job Type: Full-Time On-Site
Department: Diagnostics
Reports To: Laboratory Manager / Diagnostics District Manager

Support the Accuracy Behind Exceptional Care

At EPIC Health diagnostic precision drives clinical excellence. The Laboratory Operations & Reconciliation Assistant plays a critical operational role in ensuring 100% specimen traceability accurate result reconciliation and regulatory-ready documentation across our multi-site primary care network.

This position is ideal for someone highly detail-oriented process-driven and comfortable operating in a high-volume laboratory environment where accuracy is non-negotiable.

Position Overview

This role supports laboratory operations across 12 primary care locations with primary responsibility for specimen tracking downtime documentation and order/result reconciliation. You will collaborate with laboratory technicians district leadership and reference laboratories to ensure quality compliance and operational efficiency.

Key Responsibilities

Specimen Accession & Tracking

• Receive inspect and log incoming specimens.
• Ensure proper labeling and identifier compliance.
• Maintain structured tracking from receipt to final disposition.
• Guarantee 100% specimen traceability.

Result Reconciliation (Primary Function)

• Reconcile analyzer output with LIS entries and EHR documentation.
• Identify and resolve discrepancies promptly.
• Monitor aging or unresolved cases and escalate appropriately.
• Maintain reconciliation logs and documentation control sheets.

Downtime Operations Oversight

• Maintain manual accession logs during LIS downtime.
• Reconcile printed analyzer results to tracking sheets daily.
• Prepare structured data for LIS re-entry.
• Ensure downtime documentation is inspection-ready.

Reference Laboratory Coordination

• Track send-out specimens from accession through final result.
• Verify requisitions include required demographic provider and billing information.
• Monitor turnaround times and escalate delays.

Quality & Compliance

• Audit documentation daily for completeness and accuracy.
• Ensure critical results are documented and communicated within policy timelines.
• Maintain organized retention of laboratory reports.
• Support regulatory inspections and audit preparation.

Operational Support

• Assist with hematology workflow support when volume requires.
• Maintain supply inventory and specimen storage organization.
• Assist with scanning and indexing laboratory reports.
• Support overall lab workflow efficiency.

Skills & Qualifications

• Data entry laboratory assistant or related healthcare experience preferred
• Strong attention to detail; highly thorough and process-oriented
• Ability to manage high-volume repetitive documentation tasks with precision
• Strong Excel proficiency for reconciliation tracking
• Working knowledge of LIS and EHR systems
• Understanding of laboratory safety infection control and chain-of-custody procedures
• Strong communication skills for coordination across teams
• Ability to lift up to 25 pounds and wear appropriate PPE

Why Join EPIC Health

• Competitive compensation
• Comprehensive benefits package
• 401(k) investment opportunities
• Generous PTO and holiday pay
• Professional growth opportunities
• Mission-driven high-performance culture

If you thrive on precision accountability and operational excellence and believe the buck always stops with you this is your opportunity to support laboratory integrity at scale.

Background check required.