DescriptionPOSITION SUMMARY
Advise employees on general property information in-house groups policy changes or other pertinent information. Answer questions about available services general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products supplies or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.
Assist management in hiring training scheduling and motivating and coaching employees; serve as a role model. Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
- EU Work authorization is a must.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: Preferred
ABOUT THE PROPERTY
Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site) the hotel is housed in the impressive Drechsler Palace on the citys most luxurious shopping street located directly across from the State Opera House.W Budapest features 151 stylish guest rooms and suites including one Extreme WOW the brands lux-take on the Presidential Suite. The hotel offers a destination restaurant and a destination bar both sure to be embraced by locals as a place to mix and mingle as well as the signature W Lounge the brands evolution of the traditional hotel lobby where guests can go to see and be seen. Three meeting and event spaces including a Great Room for larger celebrations are available along with an Away Spa FIT fitness center and WET pool. Guests can also expect the W brands signature Whatever/Whenever service philosophy providing guests whatever they want whenever they want it.
ABOUT THE BRAND
At W we go all in. We are vibrant alluring and personal. We dont take ourselves too seriously. We are irreverent energetic and spontaneous. We have an edge. We are bold brave and confident. We do everything with intention. We are sophisticated thoughtful and aspirational. W sits alongside luxury and is not confined by it W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. We stimulate our guests to ignite curiosity and expand worlds. We share our guests passions providing insider access to whats new and whats next. If youre ready to create the energetic W scene that is magnetic to everyday connectors around the world then we invite you to explore a career with W Hotels.W Hotels does not recruit we cast Talent.
BENEFITS WE OFFER:
- Healthy meals on duty
- Room F&B Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world
- Learning and development opportunities
- Travel allowance within Budapest after probation period
- SZÉP card fringe benefit/ cafeteria after probation period
- Employee referral bonus
- Discounted breakfast offers at Marriott International hotels in Budapest
- Different employee recognition schemes
- Awards and celebrations (Length of Service Award Talent of the month etc.)
- Other local benefits in Budapest e.g. discounted theatre museum concert tickets etc.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
DescriptionPOSITION SUMMARYAdvise employees on general property information in-house groups policy changes or other pertinent information. Answer questions about available services general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to ...
DescriptionPOSITION SUMMARY
Advise employees on general property information in-house groups policy changes or other pertinent information. Answer questions about available services general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products supplies or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.
Assist management in hiring training scheduling and motivating and coaching employees; serve as a role model. Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
- EU Work authorization is a must.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: Preferred
ABOUT THE PROPERTY
Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site) the hotel is housed in the impressive Drechsler Palace on the citys most luxurious shopping street located directly across from the State Opera House.W Budapest features 151 stylish guest rooms and suites including one Extreme WOW the brands lux-take on the Presidential Suite. The hotel offers a destination restaurant and a destination bar both sure to be embraced by locals as a place to mix and mingle as well as the signature W Lounge the brands evolution of the traditional hotel lobby where guests can go to see and be seen. Three meeting and event spaces including a Great Room for larger celebrations are available along with an Away Spa FIT fitness center and WET pool. Guests can also expect the W brands signature Whatever/Whenever service philosophy providing guests whatever they want whenever they want it.
ABOUT THE BRAND
At W we go all in. We are vibrant alluring and personal. We dont take ourselves too seriously. We are irreverent energetic and spontaneous. We have an edge. We are bold brave and confident. We do everything with intention. We are sophisticated thoughtful and aspirational. W sits alongside luxury and is not confined by it W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. We stimulate our guests to ignite curiosity and expand worlds. We share our guests passions providing insider access to whats new and whats next. If youre ready to create the energetic W scene that is magnetic to everyday connectors around the world then we invite you to explore a career with W Hotels.W Hotels does not recruit we cast Talent.
BENEFITS WE OFFER:
- Healthy meals on duty
- Room F&B Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world
- Learning and development opportunities
- Travel allowance within Budapest after probation period
- SZÉP card fringe benefit/ cafeteria after probation period
- Employee referral bonus
- Discounted breakfast offers at Marriott International hotels in Budapest
- Different employee recognition schemes
- Awards and celebrations (Length of Service Award Talent of the month etc.)
- Other local benefits in Budapest e.g. discounted theatre museum concert tickets etc.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
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