SEASONAL POSITION

Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!

Seasonal Part-Time Tour Guide

Busch Gardens Williamsburg

What you get to do:

• Tour Guides will be required to learn facts about the park rides shows and restaurants in order to lead Behind-the-Scenes tours.
• Lead VIP and Behind-the-Scenes Tours at Busch Gardens and Water Country USA.
• Staff the Guest Service Center and Tours & Education Center at Busch Gardens to up-sell guests on unique experiences offered at the park and to sell tours dines and quick queue products.
• Provide exceptional service and go above-and-beyond to ensure guests are fully satisfied with their tour and overall Busch Gardens experience.
• Follow up with tour guests complete surveys and make PhotoKeys for guests.

What it takes to succeed:

• Availability Must be flexible and willing to work early mornings days nights weekends and holidays as well as be willing to be scheduled on short notice. Tour Guides will be asked to assist with other jobs in Park Operations including Rides Theatres and Guest Arrival.

• Leadership Must be able to operate independently from supervision.
• Communication Must have strong communication skills and be comfortable with speaking in front of large groups. Tour Guides must be outgoing and enthusiastic at all times.
• Professionalism Must always represent our brand and park with pride and professionalism by exhibiting a friendly and professional demeanor and by having a family friendly image.
• Knowledge The tour guide may be aware of park policies and information that they cannot share while leading tours. The tour guide will be required to show discretion and sound-decision making when leading tours and answering guests questions.
• Approachability Tour Guides will give tours to families and lead tours of large groups. The Tour Guide may spend long hours with families and children and should be professional approachable and KIDsiderate at all times. Making a meaningful connection is what we do.
• Technology Must be comfortable with digital cameras and computers

Physical Requirements Must be comfortable with working long hours outside walking long distances and standing for extended periods of time. Must be comfortable with heights (i.e. standing at the top of Griffon)

Professional Experience:
Previous Tour Guide experience is preferred

The perks of the position: Ambassadors will enjoy a fun fast-paced environment and great teammates as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food merchandise etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.