Application Specialist

Budapest - Hungary

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. Weembrace innovation and care about outcomes that are good for business everyday life and making a better world creating lasting impact for everyone.

We design build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation Process Automation Climate Control Life Science and Fluid Control andTransport.

Climate Control offers hydraulic solutions for water-based heating and cooling systems to achieve a perfect indoor climate with minimal energy consumption. Our leading brands have been used in over 100000 building projects worldwide and offer products and solutions in three key areas: Pressure maintenance and water quality regulation control and actuators and thermostatic control.

About the Role

The Engineering Support Center (ESC) is the internal technical department of Hydronic Engineering providing highlevel engineering and application support to IMIs international sales teams.
As an ESC Application Specialist you will remotely and on-site support IMI colleagues worldwide focusing on the technical performance application troubleshooting system integration and documentation of IMI products.

Supported product families include IMIdesigned or IMIdistributed electrical electronic and BUSbased solutions (e.g. control valves & actuators controllers and related technologies).

This is a highly technical customeroriented role requiring strong problemsolving skills autonomy and the ability to communicate complex information clearly.

Key Responsibilities

Technical Support & Collaboration

Provide highquality technical support in English to Climate Controlcolleagues.
Maintain close collaboration with R&D teams: gather technical information give feedback share field insights and contribute to continuous product development.
Actively contribute to developing the ESC support functionknowledge sharing process optimization and new service ideas.
Proactively manage a dedicated customer group ensuring timely and accurate task delivery.

Independent Task Execution

Work independently and communicate directly with IMI internal and external customers.
Explain and justify technical solutions and recommendations.
Interpret technical requests in English and gather all required data to complete tasks.
Provide written technical summaries and customerready documentation in English.

Specialization & Knowledge Development

Create FAQstyle technical articlesfor recurring issues in your product area.
Support product development by preparing recommendations for new products tools or software.
Review and validate IMI technical documentation (catalogues manuals instructions).

Engineering & System Support

Support design engineers by reviewing HVAC/automation system plans and proposing alternative technical solutions.
Create calculations data lists and Excelbased documentation.
Prepare drawings or technical sketches about product application in design-phase projects.
Monitor industry trends and evaluate applicability to IMIs future offerings.

Advanced Responsibilities

Deliver internal trainings and hands-on sessions.
Support remote investigation of faulty products and provide repair recommendations.
Participate in commissioning troubleshooting or repair activities for IMI products in Hungary and surrounding countries.

Required Qualifications & Experience

University degree (BSc or equivalent )in Electrical or Electro-Mechanical Engineering.
At least 5 years of practical experience in building automation
Proficient MS Office skills.
Good MS Office skills (AutoCAD basics a plus).
Strong written and spoken English communication skills (min B2 level - Upper Intermediate)
Precise reliable work style with strong attention to detail.
Fast and enthusiastic learnerwilling to master IMI products ESC procedures and all required software tools.

What do we offer

A competitive benefits package including remote working flexible hours language courses mobility and cafeteria options life insurance.
Company car with fuel card.
A highly collaborative work engaging with and learning from an extensive network of technical professionals.
Education-focused environment and facilities regular trainings international environment.
The possibility to bring your know-how to the service of a growing division that is part of the international engineering group IMI.

Join us and grow your technical career in a global engineering environment!

#LI-AG2

Required Experience:

IMI plcWe are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. Weembrace innovation and care about outcomes that are good for ...