Transport Team Leader

Salary: 16290 (27150 FTE)

Hours: 22.5 hours

Responsible to:Head of Retail

Benefits: Entry into Peoples Pension death in service benefit (3 x salary) out of pocket expenses free on-site parking free access to confidential and extensive wellbeing support generous holiday entitlement (26 days plus bank holidays rising to 31 days after 5 years for a full time employee pro rata for part time) day off for your birthday! free tea / coffee sight tests and flu jabs and excellent learning and development opportunities.

OVERVIEW OF ROLE

Our small fleet of vans and their drivers play a vital role in ensuring our shops across the region have the stock they need when they need it to maximise sales and generate vital income for our charity. We also collect and deliver customers donated furniture and large items and will soon launch a house clearance service.

As transport team leader youll make sure everything runs smoothly day to day. Youll plan efficient van schedules support and manage drivers and drivers mates speak with customers and ensure our vehicles are safe roadworthy and wellmaintained.

Bringing your experience in transport operations including scheduling managing drivers and handling incidents youll be organised confident and able to work independently in this flexible role.

If youre looking for an opportunity to grow your transport management career in an organisation where you can put your expertise to good use for the benefit of the local children and families we support then we want to hear from you!

To find out moreabout working for Forget Me Not Childrens Hospice please see ourrecruitment pack

For an informal chat please contact Andrea Titherington-Kay on

Interviews for this role will take place on Thursday 26th March

JOB DESCRIPTION

Role summary

Our vision is to deliver pioneering care through pregnancy childhood and loss wherever families need us whatever the future holds. This role supports our vision by overseeing the efficient and safe running of our retail transport service ensuring donated goods are collected and delivered to our shops in a timely way.

Main duties and key responsibilities

• Plan and optimise daily van routes for collections and deliveries across multiple retail locations.
• Monitor collection request emails responding to customers and arranging their collections and deliveries.
• Supervise and support a team of drivers including volunteers making sure they feel valued.
• Allocate daily work schedules and provide cover as necessary.
• Provide training and guidance on safe driving practices and good customer service.
• Keep track of vehicle usage fuel consumption maintenance needs and daily/weekly driver-led vehicle checks.
• Ensure routine maintenance is carried out on time with as little disruption as possible.
• Co-ordinate our house clearance service liaising with customers and ensuring the right people and resources are in place.
• Ensure all transport activities comply with our policies road safety regulations and legal requirements.
• Work closely with shop managers to prioritise collections and deliveries.
• Act as the main point of contact for any transport-related queries or issues.
• Build and support a team of volunteer drivers and drivers mates.
• Keep accurate records of transport activities looking for opportunities for greater efficiency.
• Ensure any incidents are reported on the day using our incident reporting system and investigate the cause and any learning.
• Carry out regular checks to ensure vehicles are safe roadworthy and clean.

We expect all staff to undertake any other duties within the scope spirit and purpose of the job the title of the post and its grading as requested by your line manager or their higher level of authority on behalf of the charity.

PERSON SPECIFICATION

Skills and experience

Essential:

• Proven experience in transport co-ordination or logistics ideally within retail or charity sectors.
• Strong organisational and route planning skills.
• Leadership experience with the ability to motivate and manage a team.
• Good knowledge of road safety and vehicle compliance requirements.
• Excellent communication and problem-solving skills.
• Familiarity with transport planning software desirable.
• Full UK driving license.
  

Desirable:

• Experience driving vans.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equality and Diversity

Please note that we are committed to equality and diversity and make the following pledge in relation to our recruitment practices;

• We will actively encourage and support under-represented groups to join us as employees
• We will always interview you if you are an applicant with disability who meets the essential requirements of the job and will provide adjustments to the recruitment process if required.
• We are committed to supporting part time and flexible working; we will consider part time working requests for all our roles

Pleaseclick hereto view our full equality diversity and inclusion pledge