Operations Manager

Arrow Machine and FabricationGroup is an engineering-focused solution provider of machined castings fabrications and assemblies.

We serve OEM customers in the rail material handling mining defense heavy truck agriculture power systems construction nuclear engineered products architectural and forestry industries.

We have access to the broadest range of metalwork solutions in the world through our elite group of companies. Arrow focuses on providing innovative design quality craftsmanship and exceptional customer service.

Group Division: Arrow Off-Road Cambridge

AOR Cambridge was established 100 years ago and developing our people has been a core function and commitment of our business. Our culture is built on safety integrity and a commitment to partnering with our customers. We offer our people a commitment to quality and continuous improvement and the opportunity to implement innovative ideas.

At ourCambridge Facility we fabricate and assemble components for heavy truck defense and off-road equipment companies. We feature fitting and welding metal forming saw cutting painting assembly department and manufacture everything from small components to large structures sheet metal to heavy plate.

Position Summary: The Operations Manager will be responsible for oversight and leadership of the day-to-day production floor operations. Working closely with the management team the successful candidate will lead and direct a highly customer-focused operations team helping to move the organization forward while playing a role in the safety quality cost and delivery objectives of the facility.

Primary Responsibilities:

• Promote a safety-first culture by driving safe behaviours and hazard elimination.
• Create and foster an environment that is conducive to teamwork and demonstrates genuine concern for the development of all employees.
• Support and drive continuous improvement/lean concepts and techniques throughout the manufacturing process in the achievement of cost reductions and process effectiveness.
• Ensure that a consistent systematic and logical approach to problem solving decision-making systems improvement and planning is continually and thoroughly applied by manufacturing.
• Provide feedback and support related to maintenance activities of the site including infrastructure facility maintenance plant preventative maintenance and utilities (as applicable).
• Manage the production activities of the site in the attainment of production deliverables (safety quality efficiency effectiveness scrap cost per earned hour build/schedule attainment delivery etc.).
• Implement and drive the sustainability of 5S strategies and continuous improvement activities.
• Provide coaching and mentoring to staff through ongoing feedback and formal performance reviews.
• Perform regular workplace inspections.
• Conduct safety talks staff meetings and department/line meetings.
• Ensure that safety and environmental standards are promoted and followed.
• Be involved in accident/incident investigation programs.
• Ensure that new employees are trained on department hazards and the safe operation of equipment.
• Drives product quality improvement through process adherence and mistake proofing.
• Follows and complies with all Operational Procedures and policies as outlined in the Employee Handbook Quality and Environment programs (i.e. IATF ISO 14001)
• Performs other duties as required in support of Company goals.

Educational Requirements:

• University degree and/or post-high school education in a related discipline or equivalent experience.
• Excellent command of the English language verbal and written.

Required Skills & Expertise:

• A thorough knowledge of the product development and steel fabrication processes.
• Demonstrated success and proven results within companies serving equipment manufacturers.
• Experience in supplying steel fabricated components and assemblies to leading equipment manufacturers.
• Extensive knowledge and leadership in the principles and practice of Lean Manufacturing Continuous Improvement and small progressive manufacturing disciplines.
• Strong leadership management presentation and relationship-building skills.
• Excellent planner and implementer with the ability to make things happen.
• Willingness to work hands-on with all levels of the plant commanding respect while developing positive relationships.
• Ability to promote a culture of innovation and keep employees positively motivated.
• Ability to see the big picture. Understand how various functions integrate and the importance of the entire organization working as a single team.
• A strong and passionate career focus.

What We Offer Your Benefits Package

At Arrow were proud to offer a benefits package that supports your health finances and future.

Health & Wellness

• Health dental and vision coverage from day one!
• Virtual healthcare with Lumino Health
• Employee and Family Assistance Program (Homewood Health)
• Fitness membership discount
• Work boots and prescription safety glasses program

Financial Benefits

• Automatic Enrollment in Company-Paid Deferred Profit Sharing
• RRSP Match Program
• Life and travel insurance for you and your family
• Attendance Bonus & Profit Sharing
• Employee Discount Program

Time Off & Culture

• Three weeks vacation days to start
• Regular company events and team activities
• Supportive inclusive workplace culture

Career Growth

• Tuition reimbursement for job-related education and training

Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Candidates please note we do not use AI for application screening.

Disclaimer: Only emails from are official. Any other contact is unauthorized.

Required Experience:

Manager