Specialist Clerk II
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Job Location:
Oakland, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.
Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.
Qualified bilingual persons who speak English and are also fluent in:Spanish Chinese Vietnamese Cambodian Laotian Korean Mien Tagalog Amharic Farsi Dari Tigrinya Russian Romanian or Sign Languages are especially encouraged to apply. There is anadditional bi-weekly compensationforpersons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency.
Applications and Supplemental Questionnaires will only be accepted on-line.
DESCRIPTION
THE POSITION:
Under general supervision Specialist Clerk IIs do the most difficult or complex clerical work requiring the exercise of substantial initiative judgment and independence within the framework of County or department policies and procedures; and to do related work as required. Incumbents of positions in this class perform duties requiring greater exercise of initiative and judgment beyond that of the lower-level Specialist Clerk.
Specialist Clerk II requires a more thorough knowledge of broad and complex procedures systems rules codes and policies in order to perform assigned duties. Positions are often characterized by the time constraints to complete tasks and include substantial financial and/or legal liability to the County of the tasks. The position is expected to function in a sensitive and highly confidential environment where incumbents exercise considerable independent judgment and decision making in areas such as investigations employee relations protective services or vendor/contract coordination for a County agency. Performance at this level requires the ability to interpret and apply specific codes laws ordinances legal documents or technical terminology. Such positions normally require a minimum of one year of training in order to make decisions and determinations based on the specialized department and program knowledge.
For more information about the job classification visit:Specialist Clerk II (#1129).
THE VACANCIES:
We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There are immediate vacancies in Alameda County HealthAssessors Office Human Resource Services LibraryProbation Department Sheriffs Officeand Social Services Agency.
THE IDEAL CANDIDATE:
In addition to meeting the minimum qualifications below ideal candidates will possess strong office support skills and experience relevant computer applications knowledge and experience as well as demonstrated success in the following areas:
- Actively participates as a valued member of a work team.
- Maintains effectiveness when experiencing major changes in priorities procedures and/or responsibilities.
- Assimilates and applies newly learned information on the job.
- Provides exceptional service to internal and external customers.
- Maintains quality performance while under pressure or opposition.
- Ensures the quality and accuracy of work products.
- Utilizes effective approaches for choosing a course of action.
- Establishes and maintains effective working relationships with those contacted in the course of work.
- Excellent oral and written communication.
MINIMUM QUALIFICATIONS
License: Some positions may require a valid California Drivers license.
NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
- Modern office practices and procedures including business correspondence filing and standard office equipment operations.
- Thorough program knowledge of work requiring the application of a variety of rules procedures codes calculations and systems is required in some positions.
- Techniques and practices for dealing with individuals from various socio-economic and ethnic groups in person via telephone and through correspondence (may include contacts with irate and hostile individuals).
- Analyze and problem solve.
- Communicate orally and in writing.
- Make independent decisions and take initiative.
- Demonstrate interpersonal sensitivity.
- Plan organize and coordinate work.
- Work independently.
- Adapt to challenging situations.
For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy. Typing must occupy more than 10 percent of working time. Typing may be on a typewriter or a personal computer.
ALTERNATE RANGE CRITERIA:
For positions requiring incumbents to take and transcribe dictation via shorthand or dictating machine recording; these duties must occupy more than 10 percent of working time.
EXAMINATION COMPONENTS
THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
- A review of applicants applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
- A written component that will be weighted as qualifying only (pass/fail).
- A computer skills assessment with the following components (pass/fail):
B.Microsoft Word
C. Microsoft Excel
Only candidates who pass the written examination and computer skills assessment will be invited to the oral interview process.
4. An oral interview which will be weighted as 100% of the candidates final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position in which case the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies or for other alternate jobs with comparable scopes of work.
To learn more about our recruitment and selection process please visit the What You Need to Know section of our website AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their following dates aretentativeand subject to change based on the needs of the Agency. Deadline for Filing: 5:00:00 PM Wednesday March 18 2026 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA) Federal Americans with Disabilities Act (ADA) Alameda Countys Reasonable Accommodation Policy and applicable request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process please contact the assigned Human Resources Representative listed on the job announcementbefore the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable order to qualify for a reasonable accommodation applicants must have a disability/medical condition pursuant to the ADA FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures please visit our website: County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being For your Financial Future For your Work/Life Balance *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change. All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @ @ and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the My applications button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read received or accessed by any applicant for a County recruitment. Tracy Gonzalez Human Resources Analyst Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit competence performance and business need. Alameda County does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factors protected under federal state and local law. Alameda County celebrates diversity and is committed to creating an inclusive and welcoming workplace environment.TENTATIVE RECRUITMENT PLAN: Review of Minimum Qualifications: Friday April 3 2026 Virtual Written Examination: Week of April 27 2026 Virtual Performance Examination: Week of May 11 2026 Virtual Civil Service Pre-Recorded Oral Examination: Week of May 25 2026 Notification of Results: Week of June 15 2026 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD Conclusion
NOTE: All notices are generated through an automated email notification system. Replies to the email box and are routed to an unmonitored mailbox. If you have questions please go to our website at.You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.
Human Resource Services County of Alameda
Email:
.
Required Experience:
IC
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
About Company
Just east of San Francisco Bay lies Alameda county. The county, which is governed by a five-member board of supervisors, includes the major cities of Hayward, Oakland, San Leandro, and Livermore. Fifty county departments handle services like behavioral health care, emergency medical, ... View more
