SAP COE IT Tool Automation Expert
Job Summary
The SAP COE IT Tool / Automation Expert leads the design and deployment of automation and AI solutions that optimize SAP S/4HANA operations and reduce manual workload across IT processes. The role ensures scalable secure and efficient system performance through advanced automation proactive monitoring and cross-functional collaboration.
Goal of function:
The IT Tool / Automation Expert is responsible for designing developing and implementing automation and AI-driven solutions that enhance SAP S/4HANA application maintenance support and operational performance. The role ensures efficiency compliance and scalability by automating repetitive tasks integrating AI/ML capabilities and optimizing workflows across functional and technical SAP teams.
1) Main tasks:
Design implement and maintain automation frameworks for SAP S/4HANA application maintenance and development. Develop automated solutions for monitoring user provisioning role assignments and system operations. Integrate AI/ML technologies to support predictive maintenance anomaly detection and performance optimization. Monitor system health and proactively identify opportunities for automation-driven improvements. Ensure all automation designs comply with governance security and audit requirements. Document automation processes tools AI models and configurations for transparency and audits.
2) Secondary Tasks:
Tasks regularly performed in support of primary responsibilities:
- Provide training mentoring and guidance to support teams regarding automation tools and best practices.
- Support cross-functional and cross-regional collaboration to align automation initiatives with business needs and requirements.
- Assist in evaluating new automation technologies and tools for potential adoption.
3) Miscellaneous tasks:
- Participate in strategic automation and AI innovation projects.
- Contribute to continuous improvement initiatives and CoE knowledge-sharing sessions.
- Lead or support special projects related to SAP optimization modernization or system upgrades.
Qualifications experience know-how and skills critical for success*
1) Required training and education:
- Bachelors degree in Computer Science Information Technology Engineering or equivalent field.
- Masters degree preferred.
2) Required professional experience (in years):
- 15 years in SAP application maintenance and development.
- 4 years specifically in automation or AI-focused roles.
3) Important personal qualities:
- Strong analytical and problem-solving skills.
- Proactive and innovative mindset with continuous improvement orientation.
- Strong communication and teamwork abilities.
4) Other specialized knowledge:
a) Technical Knowledge
- Automation tools and frameworks
- AI/ML model deployment and monitoring
- SAP S/4HANA technical architecture
- Scripting languages: Python PowerShell ABAP (for automation)
b) Languages
- Fluent English
- Additional languages beneficial depending on region
c) IT Skills
- Deep understanding of SAP S/4HANA processes
- Familiarity with enterprise IT architecture
- Knowledge of monitoring platforms workflow automation tools and AI/ML solutions
d) Product Knowledge
- SAP S/4HANA modules and integrations
- SAP application lifecycle and support processes
5) Special personal requirements:
- Ability to manage multiple tasks across global teams
- Willingness to support outside standard working hours during critical releases or emergencies
- Occasional travel depending on project needs