Technical Architect

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

The Technical Architect (TA) is a key role within our Global Services organization responsible for delivering high-quality technical solutions to our clients and partners while ensuring outstanding customer satisfaction.
This role is based in Belgium and works closely with local and international stakeholders.
Internally the TA collaborates on solution design to ensure efficiency adherence to best practices and the future-proof use of Zetas products.
The TA owns solution delivery end-to-end including configuration quality assurance testing and technical consultation working closely with clients and partners to ensure successful UAT and project go-live.
To be successful in this role you will be customer-focused technically adept and committed to continuous improvement. You willdemonstratestrong problem-solving skills attention to detailand anautonomous mindset whileremainingflexible and collaborative in a dynamic project-based environment.

What Youll Do

• Understand customer business and technical requirements and deliver comprehensive scalable solutions

• Lead or contribute to consultative engagements addressing technical and business challenges related to digital marketing initiatives

• Participate in design workshops and business requirements definition through to solution sign-off

• Provide expert input into solution designidentifyingdelivery impacts and recommending improvements for scalability and long-term support

• Act as the product expert understanding capabilities and limitations and ensuring solutions follow technical best practices

• Deliver technical consultation solution configuration quality assurance testing and ongoing client/partner support

• Configure build and set up the Zeta platform

• Interact with both technical and non-technical stakeholders providing guidance troubleshooting and project support

• Contribute to the creation management and presentation of actionable BRDs/SSDs (Blueprints) that align customer business needs with Zeta solutions

• Work autonomously on smaller or well-defined projects while collaborating closely with Project Managers Solution Architects and other technical experts on larger or more complex engagements

• Lead internal knowledge-sharing initiatives to support the growth and success of Zeta

• Identifyproject risks and issues proposing alternatives and mitigation strategies

• Manage multiple concurrent engagements while collaborating with cross-functional team members

• Deliver new implementations migrations and enhancement projects

• Support Account Executives and Go-To-Market teams byvalidatingsolutions and contributing to effort estimations

• Continuously research emerging technologies market solutions and industry trends to stay up to date and bring relevant insights into solution design when needed

• Be onsite with the client in Brussels up to two days per week to support discovery delivery and stakeholder alignment

• Travel to client or partner sites for onsite discovery and solution presentations asrequired

WhatWereLooking For

• University degree (Business Computer Information Systems or similar degree preferred) or equivalent experience withdemonstratedproficiency

• 3 years of experience in a technical role

• Native French speaker with professionalproficiencyin English;knowledge of Dutch is a strong plus.

• Based in Belgium and eligible to work in Belgium.

• Strong presentation and verbal communication skills with technical non-technical end-user and executive audiences

• Experience developing SQL using RDBMS platforms such as MySQL Oracle or MS SQL Server

• Hands-on experience with HTML CSS and JavaScript

• Familiarity with SOAP and REST APIs XML/XSL and integration techniques

• Ability to collaborate effectively with local and remote teams across multiple time zones

• Demonstrated ability to work autonomously take ownership of technical topics and adapt quickly todifferent waysof working depending on project size and complexity

• Experience in the digital marketing and/or loyalty industries is strongly preferred

BENEFITS & PERKS

-mobile phone subscription meal vouchers pension plan

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here: IN THE NEWS!

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