Executive Assistant Product Strategy, Evenorth Behavioral Health Hybrid

The Executive Assistant provides high-level administrative and operational support to the Vice President of Cigna Behavioral Health and Financial Solutions and the broader leadership team. This role is critical to ensuring the organizations smooth operation and requires sound judgment discretion flexibility and the ability to manage multiple priorities in a fast-paced environment. The Executive Assistant proactively anticipates leadership needs adapts to changing business demands and serves as a trusted partner to senior leaders.

Executive & Administrative Support

• Provide comprehensive administrative support to senior leadership ensuring efficient day-to-day operations.
• Exercise discretion and maintain strict confidentiality when handling sensitive information.
• Anticipate leadership needs and proactively address issues before they escalate.

Calendar & Time Management

• Manage complex executive calendars including prioritization of meetings and conflicting demands.
• Make real-time scheduling decisions using sound judgment aligned to business priorities.
• Communicate last-minute changes clearly via email phone and/or text as appropriate.

Travel & Expense Management

• Coordinate and manage approximately 75% of divisional travel using Cignas online travel booking tool.
• Ensure travel plans are efficient and aligned with business needs.
• Prepare and submit accurate and timely expense reports in compliance with company policies.

Meetings & Event Coordination

• Plan schedule and organize internal and external meetings including logistics materials and follow-up.
• Attend staff meetings to document minutes track action items and ensure follow-through.
• Coordinate team events leadership meetings and off-site sessions as needed.

Onboarding & Offboarding

• Plan and execute onboarding and offboarding for employees and contractors.
• Independently manage all system access equipment and cross-company transfer requirements.
• Ensure new hires are fully onboarded and set up for success from day one.

Team & Department Support

• Maintain department organization charts distribution lists and team documentation.
• Serve as a key point of contact for administrative coordination across teams.
• Support a virtual and geographically dispersed workforce.

Technology & Productivity Support

• Coordinate help desk support to resolve technology issues.
• Order and manage equipment and office supplies using internal systems.
• Partner with Corporate Real Estate on workspace planning and changes.
• Support audio video and conferencing technology for meetings and presentations.

Communications & Reporting

• Draft edit and finalize correspondence emails presentations reports and spreadsheets.
• Prepare PowerPoint presentations and Excel tracking tools to support leadership reporting.
• Ensure communications are clear professional and aligned with organizational standards.

Special Projects & Programs

• Lead or support special projects such as team-building activities recognition programs and philanthropy efforts.
• Serve as Team Recognition Champion ensuring consistent participation and visibility across team forums.

Qualifications & Experience

• 7 years of progressively responsible administrative or executive support experience.
• Experience supporting senior leaders in a large complex organization; Fortune 500 experience preferred.
• Advanced proficiency in Microsoft Word Excel PowerPoint and Outlook including calendar management.
• Strong interpersonal skills with the ability to work effectively with all levels of the organization.
• Excellent verbal and written communication skills.
• Highly organized detail-oriented and capable of managing multiple priorities.
• Proven ability to work independently while exercising sound judgment and discretion.
• Flexible solutions-oriented and able to adjust priorities quickly.
• High degree of professionalism integrity and accountability.
• Experience supporting a virtual or hybrid workforce.
• Technical comfort with audio/visual equipment and mobile and desktop devices.
• Ability to troubleshoot technology issues in partnership with Technology teams.
• Willingness to travel to other company locations or off-site meetings as needed.