Senior Product Associate Workforce Insights Employee Voice

Wilmington, DE - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.

As a Senior Product Associate in Employee Voice you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Writes the requirements epics and user stories to support product development
Support the implementation of the firmwide Employee Opinion Survey (EOS) and other surveys within the listening strategy
Partner with Centers of Excellence (COEs) to use existing employee research and to develop new tools/surveys to support their data and information needs
Serve as subject matter expert/consultant on survey content administration and analysis/reporting for surveys being conducted across the firm
Identify opportunities for leveraging survey and other research to find insights on firmwide culture and practices
Ensure all appropriate data privacy security and controls requirements are incorporated into all survey processes
Interpret employee survey and research data seeking insights to raise to leadership teams and Centers of Excellence (COEs)
Prepare executive presentations highlighting insights for business leaders
Partner with the HR CDAO function to maximize the use of the employee data and with other firmwide groups like Communications Workforce Technology Data Privacy DOI as needed
Work with the HR Advisory community to ensure they are equipped to work with their clients to understand employee data

Required qualifications capabilities and skills

3 years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Knowledge of research methods and prior experience creating and administering measurement tools such as surveys
Demonstrated ability to manage and manipulate large data sets in Excel is required
Ability to identify and communicate critical insights through appealing data-driven visualizations (PowerPoint)
Proficiency in at least one statistical analysis tool (e.g. R Python)
Strong analytical problem solving and project management skills
Strong attention to detail and strong commitment to accuracy
An advanced degree in Industrial/Organizational Psychology Organizational Behavior Statistics or other Behavioral Science

Required Experience:

Senior IC

DescriptionUnleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.As a Senior Product Associate in Employee Voice you contribute to the team by leveraging your ex...

Description

Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Writes the requirements epics and user stories to support product development
Support the implementation of the firmwide Employee Opinion Survey (EOS) and other surveys within the listening strategy
Partner with Centers of Excellence (COEs) to use existing employee research and to develop new tools/surveys to support their data and information needs
Serve as subject matter expert/consultant on survey content administration and analysis/reporting for surveys being conducted across the firm
Identify opportunities for leveraging survey and other research to find insights on firmwide culture and practices
Ensure all appropriate data privacy security and controls requirements are incorporated into all survey processes
Interpret employee survey and research data seeking insights to raise to leadership teams and Centers of Excellence (COEs)
Prepare executive presentations highlighting insights for business leaders
Partner with the HR CDAO function to maximize the use of the employee data and with other firmwide groups like Communications Workforce Technology Data Privacy DOI as needed
Work with the HR Advisory community to ensure they are equipped to work with their clients to understand employee data

Required qualifications capabilities and skills

3 years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Knowledge of research methods and prior experience creating and administering measurement tools such as surveys
Demonstrated ability to manage and manipulate large data sets in Excel is required
Ability to identify and communicate critical insights through appealing data-driven visualizations (PowerPoint)
Proficiency in at least one statistical analysis tool (e.g. R Python)
Strong analytical problem solving and project management skills
Strong attention to detail and strong commitment to accuracy
An advanced degree in Industrial/Organizational Psychology Organizational Behavior Statistics or other Behavioral Science

Required Experience:

Senior IC

Key Skills

Marketing
Quality Assurance
Agile
Product Demos
Analysis Skills
Jira
Project Management
Product Management
Qualitative Analysis
Confluence
Internet Of Things
Product Development

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About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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