Janitorial Operations Director
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Job Location:
Little Rock, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Build and maintain strong relationships with client contacts
- Ensure all cleaning services meet high standards and are completed on schedule
- Respond quickly to customer concerns identify service gaps and recommend solutions
- Proactively identify and pursue account growth opportunities
- Hire train coach and mentor supervisory and front-line staff
- Motivate teams and hold them accountable for performance professionalism and adherence to company standards
- Provide timely feedback and handle disciplinary actions with care and documentation
- Develop and execute efficient cleaning plans tailored to each site
- Manage staffing levels scheduling and timekeeping systems
- Monitor labor budgets and ensure operational costs align with financial goals
- Conduct routine inspections to guarantee cleanliness safety and quality standards
- Adjust resources and plans to address absenteeism or changing client needs
- Oversee the usage tracking and maintenance of cleaning supplies and equipment
- Manage keys and access devices to customer buildings responsibly
- Maintain clear professional communication with customers employees and leadership
- Keep employees informed of client needs and changes
- Support other managers with hiring training and new account setups
- Maintain confidentiality with client and employee records at all times
1. Leadership & People Management
Proven ability to lead diverse teams develop staff and build a culture of accountability and growth.
2. Operational & Industry Expertise
Solid understanding of janitorial operations cleaning best practices budget management and scheduling logistics.
3. Integrity & Professionalism
Commitment to ethical behavior confidentiality and upholding safety and compliance standards. Must maintain a satisfactory criminal history to work in high security buildings.
4. Communication & Customer Focus
Strong written and verbal communication skills with a customer-first mindset and the ability to build lasting client relationships.
5. Flexibility & Qualifications
- High school diploma or GED required
- Tech-savvy with basic computer and smartphone proficiency
- Flexible availability including evenings weekends and holidays
- Physically able to perform and demonstrate cleaning tasks when needed
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people world-class customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The ServiceMaster Company LLC.
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
ServiceMaster Clean is a commercial cleaning company with 65+ years of experience. We set the industry standard for cleaning services.
