Casino Floor Supervisor

Dover, NH - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Why Ballys

Ballys Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a first-in-class sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. (ATSE: INLOT) a global lottery management and services business.

With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role: Casino Floor Supervisor

Responsibilities:

Ensures that our customers receive fast flawless personalized service
Monitors table games activity and customer play to protect the integrity of the games
Maintains a superior technical understanding of games policies and procedures
Directs and supervises dealers to ensure compliance with game procedures
Monitors table inventory and protects the assets of the casino
Directly supervises large play buy-ins bet variances and/or basic strategy deviations
Identifies cheating techniques and takes action as appropriate
Manages the operations of the pit as directed
Maintains confidentiality regarding customer play
Conducts player ratings and issue complimentaries as appropriate
Resolves customer issues as appropriate
Completes timely evaluations for subordinates
Conducts formal and informal training for subordinates
Conducts formal and informal coaching and counseling with subordinates
Interviews selects hires and retains superior employees
Completes timely evaluations for subordinates
Rewards and recognizes superior performers
Ensures that employees work safely and follow all safety rules

ADDITIONAL FUNCTIONS:

Performs other duties as assigned.

Qualifications:

High school diploma or GED or equivalent required
Must be able to speak read and write English
Minimum of 3 years multi-game dealing experience required
Two years of supervisory experience preferred
Must possess extensive knowledge of casino rules regulations and procedures
Must possess superior math skills
Must possess computer proficiency with Microsoft Word
Must possess excellent oral and written communication skills
Must possess excellent customer service and leadership skills
Must be able to solve problems and deal with a variety of situations
Must present an overall professional appearance
Must be able to work weekends holidays and nights as scheduled
Must be able to successfully pass a background check and receive a license from the DE Lottery

Whats in it for you:

Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Hourly Rate: $26.50/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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Required Experience:

Manager

Why BallysBallys Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North Ame...