Head of Payment Operations Risk & Controls
Share
Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Payments move at the speed of light and so do the risks. We are looking for a visionary leader to own the first line of defense for our Global Payment Operations. You will be the guardian of our payment integrity ensuring that as we scale our controls remain unbreakable. If you have a passion for deconstructing complex financial flows and building scalable frameworks that prevent loss without killing innovation this might be the role for you.
What Youll Be Doing
1st Line Architecture: Design and maintain a global First Line of Defense (1LoD) framework including RCSA to ensure our controls remain unbreakable as we scale.
Audit & Regulatory Shield: Serve as the primary interface for all internal and external audits ensuring the business stays inspection-ready year-round through high-quality evidence and remediation.
Incident Resilience: Lead the response to operational failures conducting deep root-cause analysis to turn every break into a permanent system fix.
Reconciliation Authority: Oversee our global reconciliation team to ensure every penny is accounted for while aggressively driving automation to eliminate data mismatches.
Strategic Leadership: Manage a global team of managers fostering a culture of high accountability and data-driven decision-making.
What were looking for
A Lead of Leads: You have a track record of developing senior individual contributors and managers into high-performing units.
A System Builder: You have a controls-by-design mindsetpreferring automated system-enforced alerts over manual spreadsheets.
The Diplomat: You can challenge an auditor on technical nuances one hour and partner with Product teams to make safety a feature the next.
A Risk Veteran: You thrive in highly regulated environments and understand how to navigate the tension between growth objectives and risk requirements.
Qualifications :
Must Have:
Lead-of-Leads Experience: 5 years in Risk Controls or Financial Operations with a proven track record of managing other managers.
First Line (1 LoD) Mastery: Extensive experience building and owning operational risk and control frameworks (including RCSA) in a regulated environment.
Audit Management: Proven ability to act as the primary lead for complex internal and external audits ensuring high-quality evidence and remediation.
Incident Oversight: Expertise in managing operational incident frameworks and driving root-cause analysis to prevent recurrence.
Stakeholder Diplomacy: Ability to influence senior leadership and navigate conflicts between growth objectives and risk requirements.
Data-Driven Leadership: Experience using data to identify system gaps and justify the transition from manual to automated controls.
Nice to Have:
Reconciliation Scaling: Experience managing high-volume global reconciliation functions and driving break reduction.
Audit Background: Previous career experience specifically within an internal or external audit firm.
Risk Tooling: Familiarity with GRC (Governance Risk and Compliance) platforms or automated monitoring tools.
Regulatory Depth: Specific knowledge of global banking or payment regulations (e.g. safeguarding of funds or regional payment standards).
Technical Literacy: Ability to interact with Product and Engineering teams on a technical level (e.g. understanding API flows or basic SQL).
Additional Information :
Salary: 5550 - 7450 EUR gross monthly RSUs
Please submit a cover letter addressing the following questions:
On Philosophy: What does a healthy risk culture look like to you in a fast-paced operations environment
On the First Line Role: What do you believe is the most common mistake organizations make when building their first line of defense
On Influence: How do you handle situations where the need for speed and the need for control are in direct competition
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
