DevOps Engineer

We are looking for DevOps Engineer to join Sopra Steria Polska and one of our innovative international squads. You will provide technical support and drive continuous improvement of our tooling this role you will work directly with internal customers and take on technical tasks within a DevOps oriented environment.

Note that we can only offer cooperation to people who are located in Poland and have EU citizenship.

Responsibilities:

• Receiving logging and managing requests from customers.
• Following and improving service operation procedures defined by concerned services.
• Following up on requests in the ticketing or logging systems.
• Investigating and resolving issues acting as a point-of-contact for end users and internal stakeholders.
• Maintaining a high degree of customer service and adhering to IT service management principles.
• Participating in tooling and system development maintenance and updates (including minor code or configu-ration changes).
• Performing log analysis and root-cause debugging.
• Monitoring production performance production jobs and application health.
• Writing or enhancing scripts and automation to streamline repetitive tasks.
• Supporting CI/CD pipeline updates and troubleshooting build or deployment processes.
• Providing training and technical support to end users and team members.
• Writing and updating documentation and procedures contributing to the knowledge base.
• Collaborating with peers in an international DevOps-minded environment.

Tech stack on the project:

• Bash Python PHP MySQL
• Git

Qualifications :

Must have requirements:

• Customer-focused proactive problem solver with attention to detail.
• Knowledge of APIs and experience with troubleshooting logs.
• Familiarity with version control (Git) and comfort contributing small code or configuration changes.
• Basic scripting and programming experience (Bash Python PHP MySQL)
• EU citizenship
• Fluent English: B2/C1.
• Being open to occasional business trips abroad and visits in our office in Katowice

Nice to have requirements:

• Clearance
• A knowledge in the following domains would be considered as an asset:
  • ITSM Tools (Service Now BMC Atrium Patrol Proactive Net).
  • Oracle database.
  • vTOM or other job scheduling tools.
  • WebLogic OSB / SOA.
  • PHP / MySQL.
  • UNIX and Windows operating system commands.
  • Networking fundamentals (VLAN DNS ).
  • Data Center operations.

Additional Information :

What we offer:
BENEFITS (UoP): Luxmed Medicover Sport Worksmile educational platforms languages learning platform referral bonus copyrights life insurance workation
DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company) conferences Tech Lunches possibility to join our Communities (Project Management Architecture Security Process Management Leadership AI and Cloud)

Working hours: You will work in shifts (7 AM 20 PM) and 24/7 support on call.

The recruitment process for this position consists of two stages:
a short phone call with a recruiter (30 min max)
one-hour long interview on Teams (with both general and technical questions)

Salary range:

UOP: 12 000-16 000 PLN gross/month.

B2B: 100-140 PLN net/h

All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

Remote Work :

No

Employment Type :

Full-time