Patient Access Rep POOL

Nashville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

The Patient Access Services Representative provides a range of intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic insurance and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed.

Education Requirements

High School Diploma (Equivalent)

Associates Degree (Preferred)

Certification & Licensures

None Required

Job Duties

Facilitate patient and information flow by directing patients to correct locations answering incoming telephone calls and providing administrative support.
Provide accurate patient medical financial or procedural information to patients or approved outside entities as directed.
Verify patient insurance identifies issues and participates in process improvement initiatives.
Collect self-pay balances for hospital and clinic patients while providing exceptional customer service.
Handle outgoing and incoming calls correspondence as well as face to face communications with patients.
Assess the patients ability to pay.
Establishing payment arrangements.
Provide patients with Nashville General Hospitals financial assistance program information.
Assist patients with applications for government programs (Medicaid).
Follow-up to facilitate prompt and accurate resolution of outstanding balances.

Expectations

The ideal Patient Access Services Representative candidate is organized detail-oriented and shows a demonstrated commitment to effective customer service delivery integrity and the ability to work productively as a member of a team.

Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran

We are an E-Verify employer.

For more information please click on the following links:
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DescriptionThe Patient Access Services Representative provides a range of intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic insurance and medical information;...