Senior Salesforce Developer CRM

What Youll Do:

Reporting to the Manager Digital Solutions youll be responsible for building applications with no-code and code without compromise. As a Senior Salesforce Developer - CRM you will be an integral part of OTIPs TE Digital team delivering innovative customer experiences using a mix of Salesforce and industry standard tools to solve complex business problems. 

The core parts of your role will be to: 

• Design develop and implement Salesforce multi-cloud CRM solutions that support OTIP initiatives. 

• Collaborate with key stakeholders across the business identify and gather their requirements and needs and translate them into technical specifications and Salesforce CRM solutions. 

• Configure necessary Salesforce solutions to meet business requirements. 

• Design develop and maintain custom Salesforce UI and programing logic in LWC and Apex. 

• Develop maintain and optimize API-based integrations between Salesforce CRM and other systems ensuring data integrity and seamless data flow.  

• Conduct testing troubleshooting and regression activities to ensure reliability and performance of Salesforce CRM solutions.  

• Troubleshoot and resolve technical issues related to Salesforce CRM implementation integrations and data/content management.  

• Resolve incidents and problem tickets related to Salesforce CRM solutions.   

• Work with the TE Security team to maintain the security and integrity of OTIPs Salesforce CRM solutions.  

• Source control and task management via Azure DevOps.  

• Contribute to technical documentation.  

• Share knowledge of Salesforce platform capabilities and product features. Support the creation of training materials.  

• Support the Salesforce Administrator as needed. 

• Assess Salesforce seasonal release impact and lead efforts to keep OTIPs Salesforce implementations current. 

• Monitor and stay current with Salesforce CRM best practices new features and updates and proactively identify opportunities to enhance OTIPs Digital Solutions improve efficiency and effectiveness.  

Qualifications :

Lets Talk About You: 

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• Completion of at least 1 post secondary education a related field.  

• Certified Salesforce Platform Developer II or equivalent. 

• Additional Salesforce certifications are desirable e.g. Certified Salesforce Administrator Certified Salesforce Platform App Builder JavaScript Developer I. 

• 6 years of development experience working with Salesforce CRM platforms. 

• Experience developing solutions for Sales Cloud Service Cloud and Knowledge 

• Knowledge of Marketing Cloud CMS and Experience Cloud (authenticated an unauthenticated) an asset. 

• Advanced experience with integrations design patterns developing code and guiding the SDLC of applications from inception through to post-deployment support for highly scalable complex development projects. 

• Expertise in building deploying and optimizing LWC. 

• Strong hands-on knowledge of Apex JavaScript HTML and CSS. 

• Knowledge of Azure DevOps Git and DevOps processes & toolsets (like Gearset Copado) 

• Strong understanding of Salesforce sharing and security including but not limited to roles profiles permissions.  

• Demonstrate understanding of cloud technology fundamentals and cloud-based security concepts. 

• Experience with multi-lingual Salesforce implementation is a highly desired asset. 

• Experience with Salesforce OMNI channel and MIAW approaches and solutions is an asset. 

• Experience with Salesforce Mobile Publisher implementation is an asset. 

• General web development experience.  

• Knowledge of agile methodologies and tools. 

• Highly analytical individual with advanced problem-solving skills and strong attention to detail. 

• Highly motivated communicator with strong customer service acumen capable of coordinating multiple external technology and business partners. 
  
  Working Conditions:
  Remote/hybrid work arrangements available.  
  Some travel to office may be required 

Additional Information :

Salary Range:

This position offers a competitive salary within a range of $$100921to $138794 along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC) we value transparency and take multiple factors into account when determining your starting salary including your skills experience and alignment with the role as well as internal equity while positioning you for continued growth and recognition over time.

Some of the Perks We Offer:

We offer best-in-class pension and benefits total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons youll love working here:

• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Recruitment Process:

Please note that we do not currently use artificial intelligence (AI) in our recruitment process and this position is being posted to fill an existing vacancy.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business we protect what matters most to our members. As an employer we value what matters most in our workplace. Together this includes fostering a diverse equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however only candidates selected for an interview will be contacted.

Lets work together! If you are interested in this opportunity please apply online.

#LI-Remote #LI-Hybrid

Remote Work :

No

Employment Type :

Full-time