At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.
This role will bebased in Milan.
LinkedIn is expanding the team that drives customer value through product adoption and implementation of our core Talent Solutions. We are building out our team of global Implementation Consultants focused on educating and engaging LinkedIns customers helping them achieve success with LinkedIns new AI Agent Hiring Assistant maximizing their return on investment.
Your primary responsibility will be acting as a short term client-facing project manager which includes executing against existing project plans for global clients holding internal and external stakeholders accountable to timelines leading scaled change management efforts delivering education ensuring client utilization and optimization and ultimately helping our most trusted clients achieve their talent acquisition goals.
Your main internal partners will be Customer Success Managers and Sales Account Directors. Your customers will range across verticals industries and regions. These are existing clients who already have strategic partnerships with us and are ready to take their investment to the next 20 team has a variety of experience including customer success sales recruiting talent management implementation work education and more.
Responsibilities include:
Lead customers through defined implementation engagements acting as a short-term consultant focused on change management stakeholder alignment and solution adoption.
Execute and adapt project plans to guide clients through strategic milestones with an eye toward long-term impact.
Conduct consultative sessions to help customers navigate change drive adoption and align LTS tools with their recruiting strategy.
Deliver virtual experiences that are engaging strategic and aligned to business outcomes.
Partner with internal teams to represent the voice of the customer providing feedback to enhance our solutions and future strategy.
Qualifications :
Basic Qualifications:
5 years of experience in any of the following: Account Management Implementation Change Management Project Management Customer Success Consultancy and/or Training role
Business fluency in Italian and English
Preferred Qualifications:
Professional authentic and confident presence and communication style
Experience working with multiple customers flexing strong prioritization skills
Ability to build trust quickly and develop strong relationships
Consultative approach to training and leading through change
Strong ability to derive insight from utilization data to address client goals
Excellent problem solving and collaboration skills
Ability to learn quickly and bright technical aptitude
First-hand experience with virtual webinar tools Salesforce Smartsheets LinkedIn products
Project management certification
Suggested Skills:
Account Management
Project Management
Consulting
Additional Information :
Global Data Privacy Notice for Job Candidates
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No
Employment Type :
Full-time
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