Salesforce Solutions Architect with Agentforce
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Required Skills -
Salesforce Service
Cloud Salesforce
Agentforce Solutions Architecure
Design
Job Responsibilities
Job Duties - Qualifications
Bachelor degree in Computer Science Engineering or a related field
15 years hands-on experience as a Salesforce Solution Architect with extensive
experience in Service Cloud with at least 2 years of Agentforce
solution/implementation experience
Outstanding business acumen with strong ability to understand complex business
processes/flows and translate them into functional solutions
Strong experience in Service Cloud capabilities and features like Service Console
Case Management Omni-Channel routing Knowledge Management CTI integration
Email integration and Agentforce functionalities
Proven experience and deep understanding of Agentforce design/configuration
Einstein Copilot and Prompt Builder and experience in designing autonomous agents
In-depth knowledge of Salesforce architecture data model and security model
Salesforce Service Cloud certification and Agentforce Agentblazer Legend is a plus
Responsibilities
Gather and analyze business requirements from stakeholders and translate them into
functional specifications for Salesforce solutions
Design and implement Salesforce Service Cloud solutions including Case Management
Omni-Channel routing Knowledge Management and email integration
Design end-to-end Agentforce solution including AI agents orchestrations data models
prompt builds
Design and tune Agent Actions using flows to empower agents to execute business logic
Provide support to end-users on Salesforce Service Cloud and Agentforce functionalities
Experience working with development teams working in offshore
Review the solution implemented by the developers to ensure they adhere to best
practices and standards
Work closely with other solution architects in the team business analyst QA analyst
and project managers to deliver effective Salesforce solutions.
Job Requirements -Qualifications
Bachelor Degree in Computer Science Engineering or a related field
9 years hands-on experience as a Salesforce Solution Architect with extensive
experience in Service Cloud with at least 2 years of Agentforce
solution/implementation experience
Outstanding business acumen with strong ability to understand complex business
processes/flows and translate them into functional solutions
Strong experience in Service Cloud capabilities and features like Service Console
Case Management Omni-Channel routing Knowledge Management CTI integration
Email integration and Agentforce functionalities
Proven experience and deep understanding of Agentforce design/configuration
Einstein Copilot and Prompt Builder and experience in designing autonomous agents
In-depth knowledge of Salesforce architecture data model and security model
Salesforce Service Cloud certification and Agentforce Agentblazer Legend is a plus
Responsibilities
Gather and analyze business requirements from stakeholders and translate them into
functional specifications for Salesforce solutions
Design and implement Salesforce Service Cloud solutions including Case Management
Omni-Channel routing Knowledge Management and email integration
Design end-to-end Agentforce solution including AI agents orchestrations data models
prompt builds
Design and tune Agent Actions using flows to empower agents to execute business logic
Provide support to end-users on Salesforce Service Cloud and Agentforce functionalities
Experience working with development teams working in offshore
Review the solution implemented by the developers to ensure they adhere to best
practices and standards
Work closely with other solution architects in the team business analyst QA analyst
and project managers to deliver effective Salesforce solutions.
Regards
Mohammed ilyas
PH - or text - or you can share the updated resume at com
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
20 employees
We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring par ... View more
