Oracle HCM Support Lead

The HCM Support Lead plays a key role in keeping our Oracle HCM platform running smoothly daytoday acting as the go to expert for system stability configuration control and complex issue resolution. Youll take ownership of monitoring system health troubleshooting technical problems managing incidents and ensuring payroll and business operations remain uninterrupted. Alongside this youll oversee access governance assigning and maintaining roles conducting reviews and supporting key security tasks while also guiding the business through quarterly Oracle releases by reviewing patch impacts validating functionality and coordinating defect resolution.

This role also carries responsibility for maintaining strong data integrity and compliance across the HCM landscape. Youll ensure consistent configuration support audit readiness through clear documentation and carry out regular checks to keep data accurate and secure. Its a position for someone who enjoys problemsolving improving processes and being a trusted partner to both technical teams and the wider business.

Qualifications :

We welcome your application to our Oracle HCM Support Lead vacancy if you have the following qualifications and skills:

• Proven experience supporting and configuring Oracle HCM (or another largescale HR system) with a strong understanding of how to keep systems running smoothly.
• Confident troubleshooting skills with the ability to get to the root of complex issues and resolve them efficiently.
• Solid experience managing rolebased access and maintaining robust security controls across the platform.
• Comfortable working within structured incident change and release management processes.
• Able to collaborate effectively with thirdparty support partners to drive fixes and improvements through to completion.
• Strong attention to detail with a natural focus on data accuracy clean configuration and overall system integrity.

Additional Information :

In addition to a competitive basic salary our benefits also include:

• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
• Additional Reward: bonus scheme based on business performance
• Extra Leave: Birthday off and option to buy 3 more days
• Family Support: Enhanced maternity/paternity leave
• Financial Security: Life assurance and pension scheme

Application process

When you click apply well need your CV and contact details along with the answer to four quick questions and your application will be complete! Youll get a response as quickly as we can whatever the outcome of your application.

Ready to join us Click apply to take the next step in your career.

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We are an equal opportunity employer and value diversity equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race religion or belief sex sexual orientation gender reassignment pregnancy or maternity marital or civil partner status disability age or nationality.

Remote Work :

Yes

Employment Type :

Full-time