Assistant Manager Guest Service ibis Navi Mumbai
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Job Location:
Navi Mumbai - India
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Responsible for maintaining high quality of guest services primarily in the areas of arrivals departures rooming food & services and special needs and enquiries that guests may have during their stay.
- Responsible for optimizing hotel occupancy room rate handling guest complaints professionally and effectively.
- To assist the Director Guest Service to operate a highly proficient and productive guest services of the hotel.
- Responsible for sales according to hotel task .
Qualifications :
Hotel Management Graduate
Additional Information :
- Must have a thorough working knowledge of the operations to include the front desk reception/cashiering procedures reservations and outlet services.
- Must have strong understanding of the functions of each department of the hotel physical layouts of the hotel facilities the key personnel and their roles daily functions and special events and conventions and groups currently in the house and due to arrive.
- Assists in conducting training for all Guest Service team.
- Assists Guest Service Manager in formulating new procedures and directives in order to continue improve the Department..
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
