As Hotel Manager Fairmont Palliser you will be at the helm of a landmark hotel thats shaped Calgarys skyline and stories for over a century. Reporting directly to the General Manager you will play a key role in driving excellence across departments developing high-performing teams and delivering elevated guest experiences that match the prestige of our brand. This is a career-defining opportunity for a hospitality leader who thrives in dynamic environments builds strong teams and isnt afraid to roll up their sleeves to make the guest experience unforgettable.
- Lead with purpose. Support the General Manager in strategic hotel direction and stand in during their absence.
- Oversee operations. Drive success across Rooms Food & Beverage and Engineering by fostering collaboration alignment and innovation.
- Inspire and empower. Champion a culture where colleagues feel valued engaged and empowered to grow.
- Drive results. Oversee budgeting forecasting and financial performance to ensure operational excellence and profitability.
- Elevate the guest experience. Set and maintain the highest product and service standards to delight our guests at every touchpoint.
- Build high-performing teams. Lead recruitment coaching and development for department heads and rising leaders.
- Uphold the brand. Ensure all brand standards and service rituals are consistently delivered.
Qualifications :
- 8 years of hotel operations experience including 3 years in a senior leadership role overseeing multiple departments.
- Proven ability to manage budgets forecast performance and drive operational results.
- Post-secondary education in hospitality or business or equivalent relevant experience.
- Proficient in hotel systems (e.g. Opera Micros) and Microsoft Office tools.
- Experience leading and developing diverse teams with a focus on inclusion accountability and engagement.
- Strong communication skills with the ability to influence present and provide clear direction.
- Comfortable leading through change in a fast-paced guest-centric environment.
Additional Information :
Whats in it for you
- Healthy meals on us every shift.
- Travel discounts at Accor hotels worldwide.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Make a difference through our Corporate Social Responsibility activities like Sustainability program
- Level Up: Unlock new career heights with exciting growth paths.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we provide equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Full-time
As Hotel Manager Fairmont Palliser you will be at the helm of a landmark hotel thats shaped Calgarys skyline and stories for over a century. Reporting directly to the General Manager you will play a key role in driving excellence across departments developing high-performing teams and delivering ele...
As Hotel Manager Fairmont Palliser you will be at the helm of a landmark hotel thats shaped Calgarys skyline and stories for over a century. Reporting directly to the General Manager you will play a key role in driving excellence across departments developing high-performing teams and delivering elevated guest experiences that match the prestige of our brand. This is a career-defining opportunity for a hospitality leader who thrives in dynamic environments builds strong teams and isnt afraid to roll up their sleeves to make the guest experience unforgettable.
- Lead with purpose. Support the General Manager in strategic hotel direction and stand in during their absence.
- Oversee operations. Drive success across Rooms Food & Beverage and Engineering by fostering collaboration alignment and innovation.
- Inspire and empower. Champion a culture where colleagues feel valued engaged and empowered to grow.
- Drive results. Oversee budgeting forecasting and financial performance to ensure operational excellence and profitability.
- Elevate the guest experience. Set and maintain the highest product and service standards to delight our guests at every touchpoint.
- Build high-performing teams. Lead recruitment coaching and development for department heads and rising leaders.
- Uphold the brand. Ensure all brand standards and service rituals are consistently delivered.
Qualifications :
- 8 years of hotel operations experience including 3 years in a senior leadership role overseeing multiple departments.
- Proven ability to manage budgets forecast performance and drive operational results.
- Post-secondary education in hospitality or business or equivalent relevant experience.
- Proficient in hotel systems (e.g. Opera Micros) and Microsoft Office tools.
- Experience leading and developing diverse teams with a focus on inclusion accountability and engagement.
- Strong communication skills with the ability to influence present and provide clear direction.
- Comfortable leading through change in a fast-paced guest-centric environment.
Additional Information :
Whats in it for you
- Healthy meals on us every shift.
- Travel discounts at Accor hotels worldwide.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Make a difference through our Corporate Social Responsibility activities like Sustainability program
- Level Up: Unlock new career heights with exciting growth paths.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we provide equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Full-time
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