Housekeeping Operations Manager
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge as our new Housekeeping Operations Manager. As a Housekeeping Operations Manager you create an engaging work environment for colleagues of Fairmont Jasper Park Lodge is as important as turning moments into memories for our guests. The Housekeeping Operations Manager is responsible for overseeing all housekeeping operations within the Jasper Park Lodge and ensure a seamless guest experience.
What you will be doing:
Reporting to the Director of Housekeeping responsibilities and essential job functions include but are not limited to the following:
- Consistently offers professional engaging and friendly service
- Follow departmental policies procedures and service standards
- Oversee daily operations of the Housekeeping and Laundry departments as assigned
- Ensure the highest standards of cleanliness in accordance with the Hotel standards policies and procedures
- Maintain the adherence to Fairmont brand standards
- Assist in effectively managing employee relations within the department
- Handle guest complaints and follow through on action required
- General office administration which includes payroll scheduling ordering supplies and inventory control
- Assist in the organization and actively participates in the monthly department communication meetings
- Ensure all employees are trained to work safely
- Progressive evaluation of staff performance in collaboration with their direct supervisors
- Maintain and creating initiatives in support of our Brand constituents.
- Monitor health and safety regulations and W.H.I.M.S. training
- Adhere to the hotels vehicle handling and safety policies while driving hotel and guest vehicles
- Follow all safety and sanitation policies
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Previous Supervisory experience required
- 3years of Housekeeping experience preferably in a 4 star Property
- Strong organization and communication skills necessary
- Laundry experience an asset
- Valid Alberta drivers license required
- Computer literacy in Property Manager Excel Word
- Post-Secondary Degree or Diploma in Hotel Management an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. In addition
What is in it for you:
- Annual salary of $55000 - $60000/year
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise Banff & Whistler
- Discounts while using our resorts Food & Beverage Outlets Fitness Centre Spa and Fairmont Jasper Park Lodge Golf Courses.
About the Application Process: At Fairmont we want to bring out your highest potential. Shortly after applying you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Apply Today: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
Want to learn more about this opportunity View the complete job description by clicking this link: Housekeeping Operations
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
