Manager, Conference Services 6 Month Contract ()

How Youll Make an Impact:  

Responsible for the day-to-day coordination and management of on-site conference centres ensuring a seamless high-quality experience for internal and external meetings and events. This role oversees reservations event logistics vendor coordination and room readiness while delivering exceptional customer service and maintaining professionalism and confidentiality.

• Manage on-site conference centres that provide conference space for internal meetings leadership conferences external client meetings and special events
• Ensure the overall conference centre provides a high level of service is in optimal condition and the environment and staff provide a friendly customer-service focused experience
• Work collaboratively and cross-functionally to manage several reservation requests
• Ensure all aspects of meetings or events are taken care of from request through to event delivery unconfirmed meeting requests are released and scheduling conflicts are resolved with discretion and diplomacy
• Ensure conference rooms are in optimum condition equipment is in good working order meeting supplies are well stocked and the rooms are set up as requested
• Provide information and support to meeting requestors offering suggestions providing solutions and managing catering requests
• Assist with the management and intake of reservations ensuring bookings are comprehensive details are maintained changes accommodated applicable suppliers contacted and event setup details are arranged. 
• Assist and liaise with applicable staff ensuring all aspects of meetings run smoothly i.e. décor movers multi-media security florists etc. 
• Review weekly schedule for coming weeks and manage/liaise with movers and multimedia teams as required
• Provide support and assistance as required with on-site special events
• Maintain confidentiality and professionalism
• Support with internal billing for events

Qualifications :

What Youll Need to Succeed: 

• College diploma university degree or equivalent working experience
• 1-3 years corporate conference or events leadership experience
• Ability to deal with clients in a professional and courteous manner and to develop and leverage professional working relationships
• Ability to analyze relevant alternatives create rational recommendations and implement positive outcomes
• Diplomacy discretion reliability dependability and patience to work with senior levels within and across the organization
• Detail oriented with the ability to multitask and work independently
• Management and leadership skills with sound judgement
• Strong communication skills both written and verbal
• Background check required

Additional Information :

What Makes Sodexo Different:

Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own addition we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awards here
• And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class. 

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted. 

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Sodexo SJS

Remote Work :

No

Employment Type :

Full-time