Graduate Technical Support Engineer

Whats the role

Are you ready to be the go-to person for cutting-edge recycling technology Join the Product Expert Team at TOMRA Collection Australia where were turning bottles into opportunities and making sustainability exciting!

Youll be the technical superhero behind our Reverse Vending Machines (RVMs) and BottleCycler solutions. Think of yourself as the bridge between innovation and action helping our partners and internal teams keep things running smoothly and efficiently.

Some of the duties you may perform include:

• Be the first point of contact for all things technical supporting our machines and making sure everyones happy.
• Work with awesome teams across Operations Marketing Supply Chain Sales and Business Development.
• Spot opportunities to make things better- whether its processes or products and lead the charge to improve them.
• Train our Technicians and Service Centre Operators so theyre confident and ready to tackle anything.
• Collaborate with our global crew in Norway and other markets to share ideas and drive innovation.
• Dive into data report on machine performance and keep us on track with SLAs.
• Test tweak and perfect hardware and software to keep our tech top-notch.
• Create training materials and documentation that make learning easy and fun.
• Support installations deployments and market testing because you love seeing things come to life.
• Keep safety front and centre with risk assessments and incident reporting.

Qualifications :

What do you need to be a great Graduate Product Expert

• Tertiary qualification in engineering (mechanical electrical mechatronics or related field) or equivalent experience.
• Ability to maintain accurate engineering records prepare reports and follow compliance frameworks.
• Proficient in data analytics leveraging tools such as SQL and Python to identify trends and investigate underlying issues driving actionable insights.
• Comfortable using digital platforms (e.g. Microsoft 365 SharePoint Salesforce SFTP servers) to support cross-functional collaboration.
• Equipped with a systems engineering mindset with a focus on reliability scalability and performance optimisation.
• Capable of assisting with diagnostics and technical problem-solving escalating complex issues as needed.
• Strong stakeholder engagement skills
• Attention to detail
• A willingness to be hands on and expanding your knowledge

Additional Information :

Whats in it for you

• Be part of a purpose-driven organisation making a real impact on sustainability.
• Work with passionate collaborative teams in a supportive environment.
• Be a part of doing great things for the planet and communities!

Does this sound like you! If so we would love to hear from you!

Find out more about TOMRA at: Facebook Instagram X and LinkedIn 

Remote Work :

No

Employment Type :

Contract