Golf Supervisor

AccorHotel

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profile Job Location:

San Diego, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

The Player Services Supervisor assists the Golf Operations Manager in the day-to-day management and supervision of the Player Services Team. Provides outstanding internal and external customer service to all colleagues members and guests of The Grand Golf Club.

  • Serves as a representative of the Club displaying courtesy tact consideration and discretion in all interactions with other staff management members and guests
  • Compliance with all Club Safety Regulations and participation in ongoing Safety Seminars
  • Follows all rules policies and procedures set forth by Fairmont Grand Del Mar management
  • Assists the Golf Operations Manager or Head Golf Professional with scheduling and monitoring of schedule
  • Acts as department trainer; uses resources provided during new colleague training and development
  • Operates to the standards set forth by Fairmont Grand Del Mar
  • Greets each member and guest in a friendly professional manner
  • Well versed in all areas of the golf operation (valet range bag caddie)
  • Monitors each area of the operation for cleanliness detail and support
  • Maintains a par level of amenity supplies and communicates ordering needs accordingly
  • Able to conduct or assist in Junior golf instruction (clinics/camps)
  • Assists Head Professional with tournament preparation and assists with various departmental needs as requested.
  • Attends resort Safety meetings when needed
  • Other duties as assigned.
  • Appropriately groomed to Fairmont Grand Del Mar Standards
    • Uniforms must be pressed and clean with appropriate shoes.
    • When not to uniform adhere to Clubs dress code.
  • Strives to increase knowledge of business through training and seminars.

Qualifications :

  • Valid drivers license required.
  • Excellent customer service skills.
  • Basic understanding of club repair.
  • Must be familiar with members their likes and dislikes.
  • Knowledge of members names.
  • Must be able to communicate effectively with members guests and colleagues. Understanding of English language is essential for communication with members and guests.
  • Two or more years of experience or relevant skill level.
  • 32 hours full time.
  • Must be able to work weekends/holidays/evenings.
  • Flexible schedule required.

Physical Demands:

  • Must be able to lift/carry 50 lbs.
  • Pushing/pulling up to 30 lbs.
  • Ability to remain standing for long periods.
  • Ability to stand while working.
  • Ability to bend kneel or squat.
  • Wrist dexterity.
  • Repetitive movement of arm at shoulder and both hands.
  • Ability to drive golf carts shuttle and storage vehicle.
  • Able to work in cool and warm environments.
  • Ability to work outdoors.
  • Walking on uneven ground.

Additional Information :

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

Respect:
We value the needs ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. 

Integrity:
We build trust through mutual respect and being authentic.

 

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.


Remote Work :

No


Employment Type :

Full-time

The Player Services Supervisor assists the Golf Operations Manager in the day-to-day management and supervision of the Player Services Team. Provides outstanding internal and external customer service to all colleagues members and guests of The Grand Golf Club.Serves as a representative of the Club ...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Hospitality Experience
  • Management Experience
  • Mediation Experience
  • Guest Services
  • Merchandising
  • Experience with Children
  • Leadership Experience
  • Mentoring
  • Supervising Experience
  • Neonatal Ventilator

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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