Remote Client Experience Coordinator

Marshall County, WV - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking a client-focused and detail-driven Remote Client Experience Coordinator to support customers through a dedicated advisor-led service this role you will partner closely with assigned advisors to ensure clients receive timely communication organized coordination and a seamless experience from initial inquiry through completion.

This fully remote position is ideal for someone who thrives in a structured environment enjoys helping others and takes pride in delivering exceptional service behind the scenes.

What Youll Do:

Serve as a support liaison for clients working with their assigned advisor
Respond to inquiries with accurate timely and professional communication
Coordinate scheduling confirmations and follow-ups
Track and update client records to ensure accuracy and organization
Proactively identify gaps in communication and ensure nothing falls through the cracks
Support advisors in maintaining a high-quality consistent client experience
Must be a citizen of the US Uk Australia Spain and LATAM

What Were Looking For:

Strong written and verbal communication skills
Customer service or client-support experience (preferred not required)
Detail-oriented and highly organized

We are seeking a client-focused and detail-driven Remote Client Experience Coordinator to support customers through a dedicated advisor-led service this role you will partner closely with assigned advisors to ensure clients receive timely communication organized coordination and a seamless experien...