Business Support Services, AssociateSenior Associate
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional you will work across teams to provide the knowledge resources and tools that help EY deliver exceptional quality service to our clients win in the marketplace and support EYs growth and profitability. Major teams within CBS include Finance Technology Talent Team Brand Marketing and Communications Business Development and Risk Managemen
We are looking for a proactive and detail-oriented BSC Associate / Senior Associate to join our fast-paced Core Business Support (CBS) Team in Malaysia. This role is responsible for supervising daily billing operations issuing invoices coordinating task allocation and providing operational and administrative support to internal stakeholders.
The ideal candidate thrives in a high-volume environment ensures accurate and timely billing despite tight turnaround times and supports the team in delivering excellent service.
Key Responsibilities
- Lead and supervise end-to-end billing operations including WIP review invoice preparation resolve billing discrepancies and issuance of invoices
- Monitor and process high volume billing queues deadlines and monthly targets to ensure accuracy and timeliness
- Manage billing adjustments credit notes and documentation in compliance with the firm policies
- Supervise Billing Analysts allocate tasks and track completion
- Liaise closely with engagement teams and internal stakeholders for billing approvals and query resolution
- Coordinate hotel accommodation and travel arrangements for Senior Managers and Managers.
- Provide ad-hoc administrative support and assistance with meetings scheduling and logistics
- Identify process improvement opportunities and support initiatives to enhance operational efficiency
- Update and ensuring customer billing information is correctly setup in the ERP system
- Train and mentor staff on best practices and company procedures
Qualifications & Experience
- Bachelors degree in accounting Finance Business or related field
- Minimum 1 year experience in a Shared Services Centre (SSC) environment
- 35 years of billing finance operations or related experience
- Prior experience in a supervisory role or leading a small team is preferred
- Experience in time & billing or ERP systems (SAP) preferred
Skills & Competencies
- Strong operational execution and attention to detail
- Team supervision task allocation and coordination
- SLA and deadline management
- Process and control discipline
- Stakeholder coordination and communication skills
- Attention to Details Problem-solving and escalation management
- Continuous improvement mindset
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator youll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If youre ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference this role is for you.
What we offer
EY offers a competitive remuneration package commensurate with your work experience where youll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA) where this may be needed guided by our FWA Policy. Plus we offer:
- Continuous learning:Youll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you:Well provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership:Well give you the insights coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture:Youll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above please contact us as soon as possible.
The exceptional EY experience. Its yours to build.
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
Senior IC
Key Skills
- SQL
- Financial Services
- Intake Experience
- Power BI
- R
- Pivot tables
- Tableau
- Usability
- Quantitative Analysis
- Financial Analysis
- Exercise Planning
- SAS
About Company
EY NextGen is a global leadership platform in EY Private for next generation C-suite and board members in family enterprise and private capital. Learn more.
