Service Advisor Assistant
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Job Location:
De Soto, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Service Advisor Assistant
Pettus Chrysler Dodge Jeep Ram De Soto Service Department
We are looking for a highly organized customer-focused Service Advisor Assistant to support our service team. This role is critical to keeping communication clear schedules tight and customers informed throughout their service experience.
If youre confident on the phone comfortable on a computer and can juggle multiple tasks without dropping the ball we want to talk to you.
What Youll Do:
Handle high-volume inbound and outbound phone calls
Assist with light scheduling of service appointments
Provide consistent updates to customers on vehicle status
Communicate clearly between technicians advisors and customers
Contact warranty companies for claim approvals and documentation
Enter and update information accurately in service software systems
Support service advisors with administrative tasks as needed
Maintain a professional and positive customer experience at all times
What Were Looking For:
Strong phone presence and confident communication skills
Excellent organization and follow-through
Ability to multitask in a fast-paced environment
Computer proficiency (CRM/DMS experience a plus)
Professional attitude and team-first mindset
Prior automotive or service department experience is a bonus but not required
Why This Role Matters:
You are the communication bridge. When customers feel informed they feel confident. When the shop has support it performs better. This position directly impacts customer satisfaction and the overall efficiency of the service department.
Competitive pay based on experience. Full-time position.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
***Experienced Lube Technician- Missouri State Inspection License REQUIRED!*** Our Growing Automotive Group is looking for a Lube Technician to add to our tea...
