Supply Chain Coordinator (mfd) (S) for F. Hoffmann La Roche in Basel

We make it GmbH is a nationally active company in Switzerland that has a high level of expertise in the field of personnel services thanks to many years of successful experience. Its recruitment activities focus on the core areas of industry technology office/administration engineering pharmaceuticals and IT. We make it GmbH sets the highest standards in terms of quality ethics and discretion.

We are looking for a

Supply Chain Coordinator (m/f/d) (S)

Department: FDOIA - FDO Intercompany Supply Chain DC Subchapter The Supply Chain Coordinator acts as a central interface between global sales organizations Distributors and management centers on one side and internal and external suppliers on the other side and ensures a smooth process in terms of order and invoice flow. Please note this role is for the branch Diabetes Care Basel.

The perfect candidate (m/f/d): We are looking for someone with a customer-oriented mindset who can effectively set priorities and deliver results. The ideal candidate communicates professionally and responsively in English demonstrates a strong action- and solution-oriented approach with a can-do attitude and thinks in a structured process-focused way with great attention to detail. They are also a supportive team player always ready to help colleagues and contribute to the success of the team.

Workinh hours:

Standard / 40h per week

Tasks

Ensure smooth timely and accurate order processing by entering sales orders into SAP according to defined specifications considering shipping schedules credit limits and master data. Actively monitor data transmission (iDocs monitoring) and work on reports Perform (virtual) goods receipt and (virtual) goods issue if needed Prepare and collect all relevant export documents and ensure timely and correct provision to customers and logistics providers Release sales invoices to accounting in accordance with ICFR guidelines Manage possible issues and discrepancies by initiating necessary steps and corrective actions involving corresponding stakeholders. Enter claims in the claim tool and investigate in process issues Issue credit and debit notes by considering the month-end and year-end financial timelines and collect necessary approvals Maintain customer master sheets and keep them accurate and initiate changes when required Exchange information with different stakeholders (internal & external) via emails and video/calls in English and/or German and/or French

Requirements

Must Have

Bachelors degree in supply chain customer service or related disciplines ***** 3-5 years of experience in a similar position with a successful approach ***** Advanced knowledge of SAP (SD/MM) MS Office and Google Suite knowledge Language Skills: Great communication skills in English (verbal & written) with German and French being a strong asset Customer-oriented mindset with the ability to set priorities and deliver results ***** Strong action- and solution-oriented approach with a proactive can-do attitude Structured process-focused thinking with high attention to detail ***** Supportive team player who actively contributes to team success

Nice to haves

Former experience with Roche would be a plus

Are you interested

Then Mr. Andre Amstad looks forward to receiving your complete application documents (CV certificates and training certificates). We look forward to hearing from you.