SERVICE ADVISOR – MAIN STREET AUTO (Newnan, GA)
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Job Location:
Newnan, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Why come work for Main Street Auto
Earn Industry-Leading Pay
Enjoy Exceptional Benefits
Unlock Endless Career Growth Opportunities
Your next big move starts heredont wait apply today and drive your success forward!
SERVICE ADVISOR MAIN STREET AUTO (ATLANTA GA)
No Weekends Top Pay Full Benefits Career Growth
Main Street Auto (Howell Mill Atlanta) is expanding and were looking for a customerfocused organized and experienced Service Advisor who thrives in a fastpaced environment and enjoys helping customers feel confident about their vehicle repairs.
If youre a strong communicator who enjoys solving problems and building relationships this is a great opportunity to grow your career with a respected technicianled auto repair center.
About the Service Advisor Role
As our Service Advisor youll be the primary point of contact for customers from start to finish. Youll translate customer concerns into clear repair needs coordinate with technicians and provide honest transparent service to ensure each customer leaves satisfied.
Experience Preferred: 35 years as a Service Advisor (Automotive)
Schedule: MondayFriday No Weekends
Key Responsibilities
1. Customer Interaction
- Greet customers with a friendly professional attitude
- Listen carefully to vehicle concerns and document details accurately
- Communicate clearly between customers and technicians
- Build trust and long-term relationships through excellent service
2. Service Coordination
- Schedule confirm and organize service appointments
- Gather vehicle history symptoms and service needs
- Recommend maintenance and repairs following manufacturer guidelines
- Ensure technicians have accurate information for diagnosis
3. Estimates & Approvals
- Prepare accurate estimates for parts and labor
- Explain repair needs in simple easytounderstand terms
- Obtain customer approval before work begins
- Maintain transparency throughout the repair process
4. Repair Order & Workflow Management
- Create and manage repair orders in the shop management system
- Document all services performed and parts used
- Coordinate job flow to ensure timely repairs
- Maintain clear communication with technicians
5. Customer Satisfaction
- Follow up after service visits
- Resolve customer concerns professionally
- Strive to exceed expectations at every step
What Were Looking For
- 35 years of Service Advisor experience (preferred)
- Strong communication & customer service skills
- Ability to multitask and stay organized
- Working knowledge of automotive systems (not technicianlevel)
- Proficiency with computer systems & shop software
- Positive teamoriented attitude
- High school diploma or equivalent
Benefits & Perks
- Competitive Pay
- Medical Dental Vision Insurance
- Paid Vacation & Paid Holidays
- Professional Friendly Work Environment
- CareerLong Training & Development
Ready for a Better Shop Apply Today.
Join Main Street Auto and be part of a team that values your professionalism supports your success and treats customers the right way.
Apply now we review applications daily.
Further questions about the job Email us at:
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
