Academic Success Lead Student Navigator

40% - Team Engagement and Community Building

• Planning and Leading weekly staff meetings and different engagement opportunities.
• Continued learning through engagement with representatives from across campus regarding student support services resources policies etc.
• Assisting in organizing and strategizing student-focused promotional events as assigned.

30% - Student Support Through Outreach

• The Academic Success Student Navigator plays a critical role in student success by assisting students in the areas of student academic case management through KUs early alert system (Jayhawk GPS) student outreach and appointment scheduling peer-level academic connection and guidance with fundamental student skills individual student engagement focused on overcoming personal and academic barriers student referral to success resources and data entry. This position is expected to learn and refer students to the breadth of support systems available at KU. This position is expected to be highly engaged in the academic success technology platform where students will document student outreach send texts emails and phone calls to students directly close student cases as appropriate for tracking.
• Training and professional development opportunities.

30% - Program Improvement

• Provide program feedback for continuous improvement.
• Pull reports and assign cases.
• Assist with updating program materials and training materials.
• Other duties as assigned by AVP Director Supervisor etc.

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.

Work Schedule
8-10 hours per week; Office Opened 8am 5pm Monday - Friday.

Contact Information to Applicants
Kaitlyn Fallik

1. Ability to work a minimum of 10 hours per week.
2. Working knowledge of Microsoft Office Suite as demonstrated in the application materials.
3. Commitment to high quality customer service as evidenced by application materials.
4. Available to work over the summer.

1. Minimum one year experience service in Student Navigator role.
2. Eligible for Federal Work Study through KU Financial Aid.
3. Experience with applied motivational strategies in an academic setting as evidenced by application materials.
4. Demonstrated ability to learn new technology systems as evidenced by application materials.
5. Effective project management skills as evidenced by application materials.

Position Overview
The Academic Success Lead Student Navigator is dedicated to the mission of providing high quality student-to-student interactions focused on early student engagement while increasing student motivation for excellence at KU. This position will serve students directly and act as a referral agent to other units and departments as needed. The goal of the position is to ensure students have an advocate and accountability partner to increase student completion within introduction coursework at KU. As a Lead Student Navigator supports both their fellow Student Navigators and supervisor.

Additional Candidate Instruction
In addition to the online application the following documents are required to be considered for this position:

• Cover Letter addressing the required qualifications and your interest in the position.
• Resume.
• 1 professional reference can be faculty or staff familiar with your work.

To ensure consideration apply by 11:59 PM Central Standard Time 3/16/2026. Initial review of applicants will continue as positions become available.

Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.