Project / Service Delivery
Ensure all EPM projects apply the appropriate project management framework (Agile/Waterfall/Hybrid) financial controls OE methodologies and datadriven decision-making.
Conduct deepdive analysis on expenses GL postings accruals reclasses and variances to provide insights that support productivity efficiency and financial accuracy.
Partner with Finance Controllership and Business Units to validate GL structures cost allocations capitalization guidelines and amortization logic as relevant to project goals.
Provide mentorship to junior consultants on project management OE tools business case development and financial analytics.
Support prioritization of productivity initiatives by building business cases ROI models and financial impact estimates.
Perform recurring portfolio analytics and operational metrics monitoring to ensure initiatives remain on track against defined targets (savings efficiencies expense reductions cycle-time improvements etc.).
Stakeholder Management
Build strong relationships with Finance BU leaders Controllers and global partners to drive alignment on financial integrity and productivity outcomes.
Communicate financial insights risks and opportunities to senior stakeholders through executive-ready reports and presentations.
Facilitate discussions on expense trends GL governance and operational or financial impacts of transformation initiatives.
Operational Excellence Champion
Provide analytical and problemsolving support for endtoend expense management and productivity improvement projects.
Conduct root cause analysis for GL discrepancies expense anomalies or operational
inefficiencies.
Support forecasting budgeting and planning cycles by contributing productivity impact analyses and scenario modeling.
Develop dashboards portfolio trackers financial models and KPI scorecards.
Support capability-building initiatives including OE Agile Lean and finance literacy training for operational teams.
Track innovation and emerging technology ProofofConcepts and quantify productivity and financial benefits.
Support the development of maturity models process maps and futurestate designs that enhance operational and financial performance.
Minimum Hiring Requirements Experience
1. At least 3 years combined experience in financial analysis expense management GL operations process improvement or productivity/transformation roles.
2. At least 1 year project management experience delivering cross-functional initiatives.
3. Experience partnering with senior leaders preparing executive reports and presenting financial and operational insights.
4. At least 1 year facilitating training or coaching in Operational Excellence Project Management or Financial processes.
5. Demonstrated experience building financial business cases ROI analyses and productivity models.
6. Passion for continuous improvement financial accuracy and operational discipline.
7. Experience as a process improvement consultant financial analyst transformation lead or similar role.
8. Strong alignment with Manulife values and culture.
Desired:
1. Experience in GL or expense governance within a shared service insurance BPO or controllership environment.
2. CPA is a big plus
3. PMP Agile Scrum or Lean Six Sigma Certification (Greenbelt/Blackbelt).
4. Experience with financial or operational tools: Power BI planning systems statistical tools ticketing or workflow tools.
5. Experience working with global stakeholders (North America Canada Asia).
6. Strong external network of OE Finance or PM professionals; uptodate with industry trends and best practices
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior IC
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.