Receivables & Collections Specialist

NOTE TO CANDIDATES: This position is 100% remote and can be based in the United States or Canada. 

We are seeking a highly organized and analytically strong Receivables & Collections Specialist to lead accounts receivable execution credit oversight and post-billing revenue governance.

This role is ideal for an experienced A/R professional who understands not only collections and cash application but also the broader financial control environment surrounding revenue recognition credit risk allowance analysis and month-end reporting.

You will work directly with the CFO and partner closely with Revenue Operations Sales and Laboratory Operations to ensure revenue converts cleanly to cash while maintaining strict GAAP compliance.

This is not a transactional-only collections role; it is a governance-focused position within a structured finance environment.

Job functions:

Cash Application & Payment Processing

• Apply ACH wire check and credit card payments accurately and timely.
• Maintain detailed audit trail and deposit documentation.
• Investigate and resolve unapplied or misapplied cash.
• Monitor payment gateway postings and exception reports.

Collections & Aging Management

• Prepare and analyze daily and monthly aging reports.
• Execute structured collections outreach (30/45/60/90 days).
• Maintain professional communication with clients regarding outstanding balances.
• Track payment commitments and follow through to resolution.
• Distinguish disputed invoices from delinquent accounts.
• Recommend credit holds and escalation actions when appropriate.

Deferred Revenue & GAAP Compliance

• Prepare Customer Prepayment (deferred revenue) roll-forward schedules.
• Reconcile prepayments and deposits.
• Support revenue recognition alignment.
• Assist with allowance for doubtful accounts analysis.

Credit Risk & Customer Oversight

• Maintain customer credit files and approved payment term register.
• Monitor customer credit exposure and concentration risk.
• Participate in credit limit reviews and adjustments.
• Identify accounts requiring reserve consideration.
• Support formal bad debt reserve analysis.

Month-End Close & Reporting

Provide monthly A/R close package including:

• Customer Prepayment (deferred revenue) schedule
• Samples billed but not reported schedule
• Samples work-in-progress (WIP) schedule
• A/R to general ledger reconciliation
• Aging trend analysis
• Collection status report
• Allowance analysis
• Unapplied cash summary
• Credit memo and refund summary
• Collection forecast

Prepare recommended journal entries with supporting documentation for CFO review.

Risk Management & Internal Controls

• Monitor duplicate payments and refund exposure.
• Prepare refund documentation (dual approval required).
• Maintain write-off documentation per approval matrix.
• Support audit requests and confirmation processes.
• Maintain documentation in accordance with retention standards.

Other

• Performs other duties and assists with audits and projects as assigned.

Qualifications :

• Associate degree or similar (Finance/Accounting) (Required)
• 3-5 years of Accounts Receivable experience (Required)
• Intermediate to advanced level in Excel (Required)
• Experience working with Salesforce Enterprise (Preferred)
• Experience working with Salesforce Revenue Cloud (Preferred)
• Experience working with Oracle BOSS Financial system or other enterprise-level financial systems (Preferred)
• Language Skills: English Advanced level of knowledge (Preferred)
• Mathematical Skills: Advanced level of knowledge (Required)
• Reasoning Skills/Abilities: Intermediate level (Required)
• Decisive assertive and detailed oriented (Required)
• Excellent planning and organizing skills (Required)
• Problem-solving (Required)
• Teamwork (Required)
• Customer service orientation (Required)
• Excellent communication skills (Required)
• Must take ownership of objectives and hold self-accountable (Required)
• Applies judgment and acts according to the SGS standards of ethics and integrity (Required)
• MS Office Suite (Outlook Word Excel PowerPoint) Intermediate user proficiency required. Must maintain adequate knowledge of technology relating to the position (Required)

Additional Information :

Compensation: $55k to $70k

Some benefit highlights:

• 80% coverage Health Dental and Vision
• Paid time off
• RRSP Program Eligibility

SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression and Indigenous status or any other characteristics protected by law.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and/or abilities required.

This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Remote Work :

Yes

Employment Type :

Full-time